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“A delivery driver backed into my mailbox and tore it off days before Christmas I contacted Kristie and she acted fast and I would like to thank Kristie for helping me precisely choosing the correct mailbox and having it installed before Christmas.. Conner did an outstanding job with replacing my mailbox.. I am appalled..at his work; Both were professional and outstanding customers service.. I have included the before and after photos”
8:30AM - 6:30PM
2897 N Druid Hills Rd, Atlanta
Mailbox Centers
“⭐️⭐️⭐️⭐️⭐️
It took me a little while to write this review, but I finally made it — and I couldn’t let the chance pass without sharing my amazing experience at The UPS Store in Toco Hills.
I walked in just to make a few prints… and walked out happy, grateful, and honestly blown away! ? All thanks to Kiesha, who gave me a level of personalized service that’s incredibly rare to find these days.
She didn’t just care about what I needed — she actually helped me enhance the look and feel of my prints ??️, paying attention to every little detail. Her kindness, her energy, her passion for what she does… everything was a 1000 out of 10! ?
Kiesha made me feel right at home ? and treated me like more than just a customer. She’s not only excellent at what she does — she’s exceptional with people, which is what truly matters.
Thank you, Kiesha — I’ll absolutely be back! ??”
“I have never once written a review but Muhammad was so great! He was able to help me print the labels for my wedding cards and was so helpful with what other things I could use the store for to print stuff for my wedding. Best UPS Ive ever been to”
8:30AM - 7PM
541 10th St NW, Atlanta
Mailbox Centers
“I don’t know where the original crew is (Eddy and the usual gang) BUT PLEASE BRING THEM BACK ASAP!!!!
These newbies aren’t cutting it for a high volume location! The store looks like a circus. They aren’t efficient in servicing guest timely or with accuracy! The old crew gave excellent, skillful and timely service that while ensuring customer care!
Edited and Update: after learning the store expansion to a new location and having to divide the dynamic team between both stores, I must say they are working hard to regain their proficiency with delivering great service while working in some of the newbies. Overall this location is still my favorite.”
“I recently visited the UPS Store to have some important documents notarized, and I was fortunate enough to be assisted by Ms. Anita. Her exceptional service truly made my experience outstanding.
Ms. Anita was not only incredibly professional but also remarkably efficient. She took the time to explain the notarization process clearly, ensuring that I understood each step involved. Her attention to detail was impeccable, and she meticulously reviewed my documents, which gave me confidence that everything was in perfect order.
Beyond her professionalism, Ms. Anita was friendly and approachable, making the entire process smooth and stress-free. Her dedication to providing excellent customer service is evident, and she demonstrated genuine care for my needs.
I am grateful for Ms. Anita’s assistance and would highly recommend her notary services to anyone in need. Kudos to the UPS Store for employing such a stellar team member.”
8:30AM - 6:30PM
1579 Monroe Dr NE Suite F, Atlanta
Mailbox Centers
“I love this store! Very clean and efficiently operated. Persia assisted me, along with a big smile and was very helpful. She certainly is an asset to your company!”
“They are always nice patient and professional to be such young employees. I love coming in there, I would recommend this location better than any other one that I've been inside of in the Georgia area”
“I rented a uhaul from this business. They were so nice and kind. I even had issues with my uhaul account, and they were just accommodating and patiently got me through the issue. I definitely will continue to use their services.”
“ive used this store multiple times for amazon returns they went extremely smooth and took less than 2 minutes each time never had a issue everything goes very well everytime”
“Mr. Charles is so patient and professional. I messed up package 2 times i got the address wrong twice
Both times he fixed for me
Both times he went above and beyond to help
And for that thank you so much!”
“This small, family business is a quaint place does wonders. The mail service is friendly and flexible in it's multitude of options from collecting mail, notary, making copies, or purchasing small office items, snacks, beverages, or purchasing local vendor products. This business that makes you feel like you are a part of the community and that you matter is what you get when interacting Monday-Saturday.”
9AM - 7:30PM
2275 Marietta Blvd NW Ste 270, Atlanta
Mailbox Centers
“The customer service is top tier. They always greet me when I walk in and are eager to help. The communication style is direct and compassionate and my requests are always fulfilled quickly. UPS never disappoints”
“This is the best shipment center ever, they are very professional, they really care about service and try to do impossible. I had a difficult situation with shipping to my country and they helped me to find a workaround. They can deliver with any operator. I recommend this place to all my friends. I choose them over any other place just because I appreciate this level of professionalism.”
“Great Customer Service at this UPS location! Always greeted with a smile and professionalism from Zed and Travis. I have recommended this store personally to family and friends.”
8:30AM - 6:30PM
1270 Caroline St NE D120, Atlanta
Mailbox Centers
“I was accidentally rude to an employee who was a Dallas Cowboys fan. my tone of voice was alot harsher then I meant it to be and I just wanted to say im sorry to her. Dallas sucks but the customer service at this location is wonderful. everyone was so nice, knowledgeable, and professional.”
8:30 AM - 7:00 PM
5356 GA-85 #100, Forest Park
Mailbox Centers
“OTR: Follow appointment time. Overnight parking is available in front of the security gate. Limited maneuvering space. Bathroom available during day. S&R office by Dock 53.”
“I had a great experience at this UPS Store thanks to Biviana! When the QR code from the UPS app wouldn’t scan, she was incredibly polite, patient, and helpful. She took the time to troubleshoot the issue and made sure everything was taken care of without any hassle. Excellent customer service,
thank you, Biviana!”
8:30AM - 6:30PM
2107 N Decatur Rd, Decatur
Mailbox Centers
“I'm going to add on that this is an EXCEPTIONAL location! I had a horrible mess up printing some very important brochures with Staples, and it looked like I was just out of luck. I came into this location on a whim and not only did they stop and drop what was going on to help me, they did it in 15 minutes! Every person on the floor was weighing in and helping, and the manager was stand out superb. I'm a retail innovation and customer experience consultant, so I REALLY notice both the big and the little things...and this location sets the bar. I hope they are recognized for how awesome they are. Customers like me are so very appreciative, and it will be awarded with our ongoing business!”
9:30AM - 7:30PM
925B Peachtree St NE, Atlanta
Mailbox Centers
“Nia she was a great help! I get really anxious and nervous about shipping stuff. I’m constantly worried about the address and I have to look it. She didn’t make feel any of those feelings and went above and beyond for me! I recommend this location to everyone!”
8:30AM - 6:30PM
830 Glenwood Ave SE Ste 510, Atlanta
Mailbox Centers
“I had a fantastic experience with Corey at this UPS location! He is always friendly and incredibly helpful, going above and beyond to assist me with printing and sending off my letters and packages. Every visit is a pleasure, and I genuinely look forward to seeing him. Corey's commitment to providing excellent customer service makes a significant difference. If you need assistance at UPS, Corey is your go-to guy! Highly recommended!”
“My experience was great ! Paulette assisted me and she was wonderful, pleasant, efficient, professional, and perceptive of my shipping needs. She demonstrated perfect example of great customer service skills. Great job Paulette ?”
8:30AM - 6:30PM
235 Ponce De Leon Pl Suite M, Decatur
Mailbox Centers
“Top shelf. Customer service, product availability, consistency of service delivery, universality of positivity across associates—all 5-star. They could teach the class!”
“I really believe something is going on when packages is going through UPS and they get to Morrow Georgia all of a sudden no movement for days and you never get your package. This is BS!”
9 - 11AM 12 - 5PM
455 Moreland Ave NE, Atlanta
Mailbox Centers
“The lady with the short hair at the counter always helps me out with my orders. She is very kind and straightforward and knowledgeable. I have never had an issue coming here so it saids they are close for lunch 11-12pm it’s on the door. This is my go to spot when I need to get a lot mailed off.”
8:30AM - 7PM
2045 Mt Zion Rd, Morrow
Mailbox Centers
“Took a laptop there that I didn't label but it got lost. Ups won't let me file a claim online and they said they didn't have it. It was a chrome book :(”
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“I went to this location to receive printing, copying, and notary services. The representatives were kind, quick,
and made sure all of my requests were met.”