Xfinity Store by Comcast
Internet Service Providers
Hours:
3655 Marketplace Boulevard, East Point GA 30344
Hours
About Xfinity Store by Comcast
The Xfinity Store by Comcast has received mixed reviews from customers. While some visitors appreciate the friendly staff and efficient service, others note issues with the overall atmosphere and customer interactions. Many customers highlight the helpfulness of specific employees, such as Brianna, Crystal S., Deyon S., and Alan, praising their excellent customer service. One reviewer reported a quick and smooth experience, getting assistance with a damaged Wi-Fi modem and leaving in under 15 minutes. However, there are also comments about a lack of personal service, with some feeling that the store relies too heavily on machines and screens. A couple of reviewers described uncomfortable interactions with staff, suggesting that clearer communication and a queue system could improve the experience. Despite some negative feedback, there are positive notes about the team’s willingness to assist and resolve issues, indicating that the store has potential for improvement. Overall, while there are areas for enhancement, many customers still leave feeling satisfied with their service at the Xfinity Store.
Most Recent Reviews
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October 2026
Love this location very helpful and they give you clear understanding before you walk out the store no rushing you into secret service plans ask for Phil or Crystal they were the ones that helped me
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October 2026
It was the first time I visited the store I found it ti be nice and clean, the representatives were very helpful.
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October 2026
The experience was great worked in for a remote no fuss no fight the young lady walked to the back came back with a new one I wish every experience was like that on top of there was 40 people in the store like they giving out free tvs
More Comments(94)
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