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“Muraad was very patient and took the time needed to help my mother transition to a new phone. We appreciate people who exhibit patience and genuine kindness. Thank you for making this transaction seamless!”
Open 24 hours
101 Marietta St NW #3340, Atlanta
Internet Service Providers
“Teddy has been great in getting everything set up and switched for me. He even met the tech from the previous company onsite to get the phone working properly. I never had to worry about anything getting done or a vendor not showing up. His follow through is impeccable.”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
“My go to place for my TMobile services. They are very knowledgeable and approachable. Answered all my questions. If I have any questions I may just call them then the TMobile help desk. Shout out to that team there. 100% recommend”
“"Visiting the Boost Mobile store at 2640 Metropolitan Parkway was a great experience. The service was fantastic - the staff were friendly, helpful, and ensured that all my needs were met. I highly recommend this store for anyone looking for reliable and top-notch service."”
“I want to show my appreciation to Kayla. She has such a wonderful personality and was very helpful. She was very patient with me when I was trying to switch phone services.”
“She was very helpful also very knowledgeable about phones ... I was in a rush to get my phone updated because I dropped it in water and she was able to get my things transferred quickly ... very appreciated thank you jasmine for you customer service !”
“Great Customer Service . When I walked in the store everyone greeted me and was telling me about all their great deals they had to offer.. They also worked hard to get me the cheapest prices with so many discounts for my phones and plans . Their plans are the hottest in the World right now . Boost is where you need to be .”
“My recent visit to the T-Mobile store on Cascade Rd was by far the best customer service experience I’ve ever had! A huge thank you to Jamal for his time, patience, and outstanding service. His professionalism and dedication truly stood out. I appreciate the care and support, and I hope he continues to serve our community with the same excellence!”
“Came in for an upgrade and even though the process was lengthy, the associate Keem was such a great help throughout. Very personable, polite, and provided great customer service. Thank you for making the process as smooth as possible.”
“Wonderful! Professional! Briante was amazing and this is the best Tmobile I've ever visited. She explained everything and took her time. Highly recommended!!”
“My phone's battery was swelling. I had to decide if I was going to buy another phone from Metro PCS or switch to another company. I decided to pay a visit to this T-Mobile location.
As soon as you walk in, you are greeted and asked your name to add to a waiting list. I waited maybe 10 minutes and was called. My salesperson was named Quenton. Very nice person. He listened to what I wanted then offered suggestions. Originally, I wanted a Samsung phone that was going to cost me for the phone itself. He showed me the Galaxy S23 FE. It had the space I needed and an upgraded camera from what I had now. I was also able to get a watch.
Everything was going fine until I tried to make a phone call before I left. Turns out my phone number was ported to the watch instead of the phone. Quenton patiently called support and got it worked out. Other staff also helped as well. Even though I was there past closing time on a Friday night, no one displayed being upset about it or treated me in a disrespectful manner. They worked as a team to get it resolved.
I will definitely visit this location again if I need something and also because they had good deals for someone who is switching over. As long as I was able to keep my phone number, I was happy.”
Open 24 hours
56 Marietta St NW, Atlanta
Internet Service Providers
“Atlantic Nexus has been providing my internet for some 19 years. It's a small company, where I have spoken with the owner a number of times. Whenever there has been the slightest issue, they have gotten back to me immediately. This would be the opposite experience of ATT, where a robot or someone in the Philippines is their idea of customer service.”
“Susie gave me some of the most kind, thoughtful, engaging, and just downright phenomenonal customer service I ever received. I came in to deal with a mistake another employee made and she handled everything with so much care and grace and took care of me like I was someone in her family. She definitely needs a promotion or raise!!! Couldn't have asked for a better employee to help me with my phone!! If you're going in for a new phone or anything please ask for Susie ?”
Open 24 hours
55 Marietta St NW #1600, Atlanta
Internet Service Providers
“My businesses have had co-located servers at Cyber Wurx for almost 20 years. Their service is personal and professional, prompt and friendly.Uptime has been so good I don't recall a time in the past decade (or longer) there's been downtime. When my company moved to another state years ago, we were nervous about no longer being nearby. They have handled remote service so well including drive swaps, and our concerns evaporated - it's actually been more convenient than sending our tech was.I deal with hosting companies daily on behalf of my clients. I can say with a great deal of confidence that these are good people at a good company. I highly recommend them.”
“Good customer service. Yes it's in the hood so if you are big on safety or afraid on some less fortunate that hang around on the streets all day visit another location.”
“My mom and I visited T-Mobile today and had the absolute best experience thanks to Shelsey! From the moment we walked in, she greeted us with a warm smile and made us feel welcomed and comfortable. She took her time walking us through all the best deals available, answered every single question we had (and we had a lot!), and never once made us feel rushed.
Shelsey was extremely knowledgeable, professional, and above all, patient.She truly went above and beyond to make sure we left satisfied and confident in our choices. You could tell she genuinely cared about helping us find what worked best for our needs. It’s rare to come across someone so personable and helpful, and we’re so grateful we had her assisting us today.
T-Mobile, you’ve got a gem on your hands—Shelsey deserves all the praise! We left with great deals and even better vibes. Highly recommend asking for her if you visit. ?”
“I won't lie, I've avoided T-mobile stores because i wasn't a fan of the customer service during the merge. (Former Sprint customer). I HAD to visit the store because my phone screen went out and my replacement was sent to the store for pickup and exchange. It was the best experience. Lexx took care of me quickly, recovered what could be recovered without access to the screen, service was fast, friendly, seamless. AND I left with an Onyx studio upgrade. ??”
“Lance is AWESOMEEEEE!!! He worked with my partner and I in order to switch phone services. It was quite a challenge due to my phone no longer working and having to jump through hoops to find a resolution. He stayed with us every step of the way and made sure we were taken care of. GIVE THIS MAN A RAISE??”
“had a overall good experience. The people that work here are very nice. The processes could be better but that’s not their fault. Big shout out to Brianna and the whole team here at the Xfinity store.”
“MJ and Simone were awesome! They really helped explain to me how upgrades work and helped me get the best deal - I really appreciate their hard work and honesty - give these two a raise!!!!”
“Wait time was less than 10min and the staff was very helpful. All the associates were actively working with customers and getting to people as quickly as possible”
“I had an amazing experience at this location while getting my services switched over from T-Mobile to Verizon. First, I felt like I was taken serious as a customer and was treated like royalty. I came in on a Tuesday and spoke with a guy named Tye. I expressed my interest with switching my services over but wasn’t quite ready to do it on the same day. He understood how I felt. I did tell him that I will come back the next day and get the switching process started. He did say that he was off the next day but if I was serious about switching my services then he will set an appointment for me to come see him and he will be there for me on his day off. He even gave me a list of what I needed to bring to ensure the switching process goes smooth, and even gave me his business number if I had any questions. He followed up with me with a phone call on the next day to ensure I was still coming. I get there on a Wednesday afternoon to get everything switched over and let me tell you the entire process went nothing but SMOOTHLY! I feel like I got an amazing deal with my trade-ins and bringing in my own devices. I expressed him my concerns with 2 lines and the possibility of switching them over to Verizon at a later time that day so they won’t experience any service interruptions. When I tell you, Tye went out of his way and went the extra mile. He told me when those 2 lines were ready to get switched over, to call his business number and let him know that they were ready. And I did just that all while being at home. He even followed up with me with a phone call to inform that he did the switching process on the remaining 2 lines and to see if everything went through and if the services were working. I am utterly impressed by his service and his attentiveness to customers. He went out of his way and went the extra mile to ensure that I, as a customer, was happy and satisfied at the end of the day.
If you ever need help, please ask for Tye. He is amazing!”
“Dymetra worked hours with me on 3 cells, including transferring companies, data, trouble -shooting, and making sure all was good with the world.
She is over-the-top, offered amazing customer service, and was friendly, too!
Ask for her!”
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“Very sweet and prompt service I received from Kelly and Jennifer the manager help guide to ensure my daughter will enjoy her new phone. I definitely appreciate them staying open til 8pm like it states online they waited for me and got me squared away Happy Holidays thank you guys again!!”