“Excellent customer service by Graham! He was very knowledgeable and friendly. Even though they couldn’t change my bulbs, he made sure I got exactly what I needed. Truly appreciate the outstanding service at this O’Reilly location!”
“I had the privilege of being assisted by a young lady name, Allie on today and when I tell you she was absolutely AMAZING!!! She was very knowledgeable, professional and courteous. My check engine light came on in my Jeep Cherokee, while enroute to Walmart, and her store happened to be right next door. So I pulled in, told her my issue, she got the scanner and scanned my Jeep. Within seconds I knew the cause of the issue and she also gave me the remedy in addition to other info I requested. Allie is most definitely an asset to your establishment. You have gained a new customer because of her!!!!?”
“Customer service extraordinary! Came in to purchase brakes and Jared went the extra mile to help me determine the motor and sub model of my vehicle to ensure accuracy of parts being ordered. Thanks Jared for your genuine care.”
“The associate was very knowledgeable and quickly diagnosed our problem. Within 20 minutes he had replaced a cracked camera lens on our iPhone 12. Top notch service!”
“I love this store! I have been going to the Tobacco Rd location for 13 years. Today Delana helped me and she needs a raise! I truly appreciate the knowledge and customer service she provided me! If I could give a 10 STAR REVIEW I would!”
“I was able to locate and purchase what I needed online and pick it up at the store right away. The associate swapped out my car battery in less than 20 minutes and had me on my way.”
“They helped me out immensely when I was traveling alone from Florida and found myself with a dead battery. They quickly found what I needed and installed it in about 15 minutes. Many many thanks!!”
“I love O'Reilly's auto parts. They have most of the OEM parts on hands. If they don't and you come early. Most of the time they can have it that afternoon or no later by the next morning.”
“Staff are very helpful & friendly….. Jared & Matt helped me with my battery a tail light even got the debris which is more work & I gladly appreciate it & will be back !”