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“Great customer experience. The gentleman that helped me and my wife was knowledgeable and patience as my wife looked over the phones. Don't like that I need to do things through an app but the gentleman assisted me through the purchase. I wanted to knock it to 4 stars cause of the app thing but the customer experience was so good I could not”
“Janet was AMAZING! She helped me at another location and I had been thinking about her. I have major medical challenges and needed to upgrade my phone so my medical devices could connect. She helped me choose the correct phone and everything. I stopped at this location to pay my bill... Welp, guess who came out, JANET! I was tickled! She was so concerned bc the phone was compatible & the app downloaded but I had to upgrade my medical device so they could work together. She was so happy to hear they were working together. The smile on her face was priceless. Hey customer service skills, professionalism and complain are top tier. She was very patient and even gave me a great deal!! Please ask for her and tell her I sent you. Lol! ??”
“I bought a Nintendo Switch 2 earlier today. The staff was friendly, knowledgeable and supportive. They made me feel really special. They treated all the early customers kindly and were so amazing. It was an incredible experience. Thank you so much for making the experience extremely memorable.”
“The customer service at this location is awesome! Other locations I visit I can barely find an associate but every dept I entered there was someone there to help. Today I ran into Elyssa in the shoe dept and she was beyond helpful! She even ended up checking me out and was very pleasant and professional l. I was having a rough day but my experience with Elyssa totally changed my energy!”
“My husband and I will be repeat customers. Due to some unforseen issues regarding our Samsung dryer; the store manager was swift on rectifying the issue. Going above and beyond to help insure we were satisfied with our washer/dryer. The way she handled the situation prompted us to order again from this location. Very satisfied customer. Friendly & courteous staff as well. Thank you for making our experience pleasant.”
“I’ve paid off a couple of items and still am paying for one as we speak. I’ve been dealing with Manager, Ocie since December of 2023. It’s has been nothing but great. Anytime I had any questions of any issues I can text them and get it figured out. I have nothing but high praises for this location. Even though I’m about to finish paying off my Son’s PS5, I may get something else form them just because they have been awesome with me.
DONT go across the street to terrible A-ARon’s store to rent to own, go here to the Hiram location and talk with Ocie and his crew.”
“My phone and wallet was stolen and my life was turned upside down. Many people at Verizon customer service, techincal support and this location tried their very best to help me but none were successful. Until Justin waited on me.... he resolved all my problems within minutes and did with ease and a smile. Thank you Justin. The world needs more men like you.!!!!”
“Stopped by Best Buy with my son to pick up a Nintendo Stitch controller — and they had it in stock! The store was clean, the temperature was comfortable, and the staff was helpful. I’m always impressed by the wide range of products they carry, from phones and computers to dishwashers, dryers, headphones, and even a scooter on display. It’s a solid one-stop shop for electronics and appliances. Check out the pictures below to see what we found. Solid 4-star experience!”
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“Martha was very kind and patient and
I am elderly so the qualities she has is important to me . You have a very good employee she deserves a good amount of a raise. Thank you”