“I want to recognize Mr. Pete for his outstanding customer service at Home Depot. He was very compassionate, professional, and patient with me. He took the time to listen and helped me find everything I needed without any rush. His kindness and positive attitude made my experience smooth and stress-free. Thank you, Pete, for going above and beyond to help me.”
“This store is organized and clean and everyone is very professional and friendly.
Not all stores are the same but this location is outstanding.”
“Moesha, the Assistant Store Manager at the Lilburn Lowe’s, truly turned a frustrating experience into a positive one. I had a difficult customer service issue with an order from Saturday that caused quite a bit of inconvenience. When I came in to address it, Moesha handled the situation with so much grace, patience, and professionalism.
Even with a long line behind me, she took the time to listen, understand the issue, and work toward a solution without making me feel rushed. Her calm demeanor and ability to de-escalate the situation made a big difference. It’s clear she knows how to properly handle customer concerns and genuinely cares about resolving them.
Because of the way she handled everything, I’ll absolutely continue shopping at this location. Great customer service like that doesn’t go unnoticed. Thank you, Moesha, for turning my experience around.”
“Good assortment of tools of every kind, shop supplies, and power equipment. Very good prices on most things, with excellent coupon discounts, and an excellent discount Insider's Club. Most tools have a Lifetime warranty, too.”