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“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”
“Payton McKiver was a pleasure to work with. Prompt, efficient, friendly, and knowledgeable. He even replaced a screw in a ceiling vent. Totally, above and beyond.”
“I will say this Post Office is a great location. Customer service is always nice. The gentleman Shy he was very helpful very knowledgeable very patient and very friendly so Shy shout out to you! I love this location for the Dekalb area!”
“My most recent experience at the Pine Lake Post Office was a very pleasant one, due to the fact that I had a very nice and friendly PO employee named Daphne. I had two items to be shipped and it was a little complicated, but Daphne was real easy-going about it and very sweet.”
“I was in there today and the clerk's kindness ment soooo much. I'm in a fog with my father's recent passing 2 yrs around the same time as my brother has been very difficult. Her kind gesture was beautiful and I wanted to publicly thank her again!!”
“I want to send a huge thank you to the postal worker at the counter just now who took the time to help me mail a package to a service member. Thank you for both your help and patience!”
“Best USPS in the Atlanta area. They are always kind and have a great attitude. I genuinely enjoy dropping off my packages there, they are always super helpful and quick. Only one I’ll go to now.”
“Staff was great! I have never mailed a package in my life and the employee was so helpful! I had no idea what I needed to do and she helped me choose the appropriate box size and correct shipping time.”
“After not being able to get my fingerprint done at the Centerville USPS location because the workers there were too lazy to do it . I went to this location and Trina was so amazing ! She was so polite , efficient and had such a nice warm spirit ! I appreciate her and her amazing customer service so much. Even though the Centerville location is closer to my home , I will now be going to this location.”
“I’m not sure what happened, because this post office didn’t used to be very good. However, the last couple of times that I’ve been in I’ve had wonderful experiences. The staff has been super friendly and very helpful. Just wanted to say thanks for the great service and I look forward to visiting This post office again soon.”
“This location is the best! The employees are fast and knowledgeable. I had to ship some posters and they helped me get just the right box and just the right shipping options. Tam is incredibly friendly and kind and answered all my (many) questions!”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“I love this location. Everyone who works here has been so pleasant. Especially Sam. There is part of me that wants to gate keep this location, so that the line won't be so long..... But a friendly post office is a hard thing to find in this city.”
“very quick and helpful! if i recall correctly my newly built neighborhood hasn’t been assigned a direct postal office yet, so particular packages that require signatures and had attempted deliveries when I wasn’t home go here. I show them the slip left behind by the USPS driver, ID, and it’s easy from there. thank you! :)”
“I wanted to recognize the excellent service from O'Brien at the Shell Station USPS located on Buford Hwy and Old Peachtree Road in Duluth, GA 30096. He went out of his way to offer help getting my package boxed and mailed. Thank you. Peggy”
“The older lady from sacramento she has white locks five star.She says she's retiring soon.So make sure she hires and trains your new employees she was very helpful”
“Kim helped me so much today!! She was an answer to my prayers and blessed me so much by helping me to obtain the correct amount of postage for my daughter’s wedding invitation!! I’m so thankful for Kim and Mo at the USPS Spalding Dr. These ladies know what they’re doing and know how to solve a problem effectively and efficiently!!”
“Paula Glenn from USPS went above and beyond to help me receive my daughter’s graduation dress. Due to an error in the address number, the package was not delivered correctly, but she was incredibly kind, patient, and helpful. She even assisted on a Sunday to make sure I got the package in time for such an important occasion. I truly appreciate her excellent customer service and dedication. Thank you so much, Paula!”
“I’ve had a relationship with this Post Office for several years. Sure, mistakes get made (like they do literally everywhere). Anytime I have had to bring anything up to them, they have been courteous and helpful. Just recently, a gentleman with a beard and a northeastern accent went above and beyond to help me locate a package that another post office had misplaced.”
“I have lived in Gulf Terrance in East Hill for 31 years. We had a fantastic mall carrier,Tina, for many many years. Always had great service from Tina. I was skeptical when she retired, worryingly about her replacement. I wanted to say that Tina's replacement, Zena, picked up the reins and carried on in grand style. She is as dedicated and precise as Tina was. We have been lucky to get Zena as our carrier. Always pleasant and helpful.”
“This five star review is only for the employee Kel. He went out of his way calling all stores around to help us find specific stamps for our save the dates that were magnets. He wanted to make sure they had them before we drove to each location which saved us time and headache.
While waiting, he helped another woman who was turned away from two other locations to help print a receipt that she lost for a package two weeks ago. He was the only person at the front desk managing the growing line on a Saturday.”
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“Honestly, you get back what you put forth.
Folks need to know what they seek to accomplish and how to accomplish it prior to rolling out of bed and rolling into the PO. Do your homework guys. Search Engines are powerful tools, look it up what you seek to accomplish. Come prepared, if you don't bring your own pens and tape- ask, it's elementary. Yes the clerks are there to help guide us, having worked as a clerk, these ladies have the patience of saints having to coddle one out of every three clients.”