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8:30AM - 5PM
15 Franklin Street, Avondale Estates
Post Offices
“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”
“Payton McKiver was a pleasure to work with. Prompt, efficient, friendly, and knowledgeable. He even replaced a screw in a ceiling vent. Totally, above and beyond.”
8AM - 12PM 1 - 4:30PM
1544 Wellborn Rd Ste 4, Lithonia
Post Offices
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
8:30 - 11AM 12 - 5PM
3328 East Ponce de Leon Avenue, Scottdale
Post Offices
“I will say this Post Office is a great location. Customer service is always nice. The gentleman Shy he was very helpful very knowledgeable very patient and very friendly so Shy shout out to you! I love this location for the Dekalb area!”
“Was there to send a package by priority mail -- only $13 for two-day delivery with tracking, as opposed to $40 that other places charge. They are a little gruff and don't roll a red carpet for you, but the price of their service will put a smile on your face. No wait on Friday late morning.”
“My most recent experience at the Pine Lake Post Office was a very pleasant one, due to the fact that I had a very nice and friendly PO employee named Daphne. I had two items to be shipped and it was a little complicated, but Daphne was real easy-going about it and very sweet.”
“Lance was helping out a couple of older ladies, being very attentive and respectfully funny with them. His attitude brightened up the room, definitely made me glad that I chose this branch at this time to drop by. A+ for service!”
“Best USPS in the Atlanta area. They are always kind and have a great attitude. I genuinely enjoy dropping off my packages there, they are always super helpful and quick. Only one I’ll go to now.”
“Staff was great! I have never mailed a package in my life and the employee was so helpful! I had no idea what I needed to do and she helped me choose the appropriate box size and correct shipping time.”
8AM - 6PM
520 W Ponce De Leon Ave, Decatur
Post Offices
“The lines are slow because there’s only one employee working at the counter. However he is great with taking my prepaid mail and packages. USPS, hire more people”
“I have always had good experiences with this post office, which is why I go here rather than the one in Dunwoody Village where the staff and customer service are horrible.”
“I’m not sure what happened, because this post office didn’t used to be very good. However, the last couple of times that I’ve been in I’ve had wonderful experiences. The staff has been super friendly and very helpful. Just wanted to say thanks for the great service and I look forward to visiting This post office again soon.”
“This location is the best! The employees are fast and knowledgeable. I had to ship some posters and they helped me get just the right box and just the right shipping options. Tam is incredibly friendly and kind and answered all my (many) questions!”
“Very nice people! The man who helped me makes nice conversation and seems to care about his customers. Very inaccurate rating right now. (Only the few people with bad experience come here it seems.)”
9AM - 2PM 3 - 5PM
3631 Chamblee Tucker Rd suite c, Atlanta
Post Offices
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“I've been here a handful of times because my orders were "undeliverable" to my address for whatever reason. Each time I've come, I received the help I needed. No one was ever rude to me or wasn't willing to help. (maybe new management? not sure) other reviews depict this place to be so awful but I do not have that experience, probably the "worst" experience I can say I've encountered is the wait time but EVEN then I never waited for more than 10minutes so it is not bad at all. The last time I was here, I realized that my boyfriend had a package dropped here (Either one of us weren't aware - only because the lady who was helping me told me there was an additional package labeled for my address) and she was very helpful in retrieving the item for me. My boyfriends package was large and heavy and she even offered to take it to my car!
This place is not a service post office like others in the area, it is just for pick up and drop off only. And it clearly states that when searching online, and several notices along the entrance and inside, I'm unsure how people miss it and get upset, drive an extra 5-10 minutes to the next post office .”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“I love this location. Everyone who works here has been so pleasant. Especially Sam. There is part of me that wants to gate keep this location, so that the line won't be so long..... But a friendly post office is a hard thing to find in this city.”
9AM - 1:30PM 2:30 - 5PM
1190 North Highland Avenue Northeast, Atlanta
Post Offices
“I was honestly dreading going to the post office because it seems you only hear horrible things these days but I was able to mail things quickly and easily. Jordan triaged customers quickly and efficiently and was patient and courteous. Thank you ??”
“People can be so rude I was in this post office Saturday July 18 to buy stamps the lady at the counter with the face covering explained to a guy four times about something the man was not understanding her the lady with the face covering asked the lady without the face covering a question the lady without the face covering politely explained to the guy that they are not allowed to do what he was asking the guy was mad and rude to the lady without the face covering and told her he don’t know why she talking to him he didn’t ask her anything the lady without the face covering was not rude at all she was just direct about not being able to do what he was asking apparently it was something neither lady could help with the lady without the face covering told him very nicely to contact customer service and have a good day he was so mad how the lady did not go back and forth he told her he will give her a bad review all cause she told him they are not allowed to write him a letter from the post office she politely excuse herself to help him which I didn’t mind he was so rude to the lady without the face covering when all she did was try to help him and get him to someone who could help him I feel so bad how he treated her I ask her name and told her I’m sorry she was so nice and polite and the guy was so rude I sure he gonna write a review and complain only because he couldn’t get what he wanted but the lady without the face covering was not rude to him he was very mean to her and she was stayed nice to him he had the bad attitude not the lady without the face covering she very nice”
“The older lady from sacramento she has white locks five star.She says she's retiring soon.So make sure she hires and trains your new employees she was very helpful”
“Kim helped me so much today!! She was an answer to my prayers and blessed me so much by helping me to obtain the correct amount of postage for my daughter’s wedding invitation!! I’m so thankful for Kim and Mo at the USPS Spalding Dr. These ladies know what they’re doing and know how to solve a problem effectively and efficiently!!”
8:30AM - 5PM
3035 Stone Mountain St, Lithonia
Post Offices
“I recently had a not so pleasant experience with two of the staff members at the counter. Because I care and believe in holding people and institutions that I spend money with accountable, I filed a complaint. I fully expected the complaint to disappear and never actually hear back on it. But thankfully, I was wrong.
The reason I am now leaving a 5-star review is because the new manager of this office- Rochelle (hope I’m spelling it right) called me not once, but twice over a holiday weekend to address my concerns. She made no excuses for how I was treated and took full accountability. Sad to say this is growing rare nowadays, but made me appreciate the effort even more. She took over this office months ago and is up for the challenge of turning things around to ensure clients have a more pleasant experience going forward because she acknowledges that the clients are who keep the doors open and payroll coming.
To anyone reading this that has had issues w these particular office over the years, I challenge you to reach out to her or file a complaint instead of leaving a negative review (if you want something done about it).
Rooting for you Rochelle and looking forward to receiving quality client service in the future!”
8:30AM - 6PM
4370 Lawrenceville Highway, Lilburn
Post Offices
“Honestly, you get back what you put forth.
Folks need to know what they seek to accomplish and how to accomplish it prior to rolling out of bed and rolling into the PO. Do your homework guys. Search Engines are powerful tools, look it up what you seek to accomplish. Come prepared, if you don't bring your own pens and tape- ask, it's elementary. Yes the clerks are there to help guide us, having worked as a clerk, these ladies have the patience of saints having to coddle one out of every three clients.”
“I came to drop off a package yesterday on my way home from yoga class. Everyone went above and beyond to assist me. I was impressed by how knowledgeable, fast paced, kind and respectful the associates were. I would definitely recommend this location.”
8:30AM - 5PM
5181 West Mountain Street, Stone Mountain
Post Offices
“I’ve had a relationship with this Post Office for several years. Sure, mistakes get made (like they do literally everywhere). Anytime I have had to bring anything up to them, they have been courteous and helpful. Just recently, a gentleman with a beard and a northeastern accent went above and beyond to help me locate a package that another post office had misplaced.”
“I have lived in Gulf Terrance in East Hill for 31 years. We had a fantastic mall carrier,Tina, for many many years. Always had great service from Tina. I was skeptical when she retired, worryingly about her replacement. I wanted to say that Tina's replacement, Zena, picked up the reins and carried on in grand style. She is as dedicated and precise as Tina was. We have been lucky to get Zena as our carrier. Always pleasant and helpful.”
9 - 11AM 12 - 5PM
455 Moreland Ave NE, Atlanta
Post Offices
“Very helpful, pleasant woman at retail counter on Fri Sept 10th
Good parking.
Was open at 11 or 11 30 am.
Door sign noted; closed for lunch (1 or 1:30pm to 2 or 2:30pm”
“This five star review is only for the employee Kel. He went out of his way calling all stores around to help us find specific stamps for our save the dates that were magnets. He wanted to make sure they had them before we drove to each location which saved us time and headache.
While waiting, he helped another woman who was turned away from two other locations to help print a receipt that she lost for a package two weeks ago. He was the only person at the front desk managing the growing line on a Saturday.”
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“I was in there today and the clerk's kindness ment soooo much. I'm in a fog with my father's recent passing 2 yrs around the same time as my brother has been very difficult. Her kind gesture was beautiful and I wanted to publicly thank her again!!”