I worked with Raul who was very helpful and friendly. Kept me informed, and even called to check in after I had my car back. However the prices I felt were excessive. They seem to specialize in high dollar cars and price as such, forgetting about the average person.
November 2023
One of the best customer service experiences I’ve ever had! The communication was clear and consistent. The repairs were quick and thorough and Raul ensured I was kept in the loop at every step of the way. If I could give six stars I would!Services: General repairs & maintenance
October 2023
This service center was recommended to me by a friend. I brought my mercedes in for service today. TRUE replaced both rear rotors plus brake pads. At over $100 less than the dealership. I was impressed with the price, service and comfort of the lobby waiting area. Great place to bring your vehicle.
TRUE Automotive is an automotive repair facility servicing European vehicles like BMW, Mercedes, Audi, Volkswagen, Porsche, Rover, Maserati, and Mini. We strive to establish long term relationships with all our customers by offering unparalleled customer service, convenience, and value. We have a fleet of courtesy loaner vehicles, a 3 year/36,000 mile warranty on all parts and labor, and a fully revamped facility to better care for you and your vehicle. We look forward to seeing you!