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“I had the best experience. The young lady who helped me was absolutely amazing. With a world like we live in and customer service is at a all time low...the service that was rendered to me went far above the call of duty. I want to thank Ms. Lynn for being so nice and professional.”
“Sid at American Freight was absolutely amazing. That’s the only reason this is rated a 5z He was honest, helpful, and incredibly patient throughout my purchase, and his team showed the same level of professionalism. Even with the A/C being out, they kept a welcoming, upbeat energy that made the experience smooth despite the Georgia heat.
You can tell the lack of air conditioning is really taxing on the staff, yet they still delivered excellent customer service. I was told to be prepared before I entered, but, that level of dedication deserves recognition. I truly hope corporate sees how hard these gentlemen work and gets them the A/C they need and deserve.
Thanks to Sid and the team for making the best out of a tough situation, their commitment is the reason I completed my purchase. Highly recommend shopping here or anywhere these gentlemen go beyond here.”
“Excellent service and great kindness from each and every one... as well as finding affordable and good quality furniture, with support so that payments are comfortable... It is worth visiting the establishment and getting to know the product and the people who They are at the front serving... Thank you Furniture LLC”
“Sales lady Jo was very patient and professional. She didn't mind at all spending time with us and finalized everything to completion. Thanks very much. You are very lucky to have Jo representing your company.”
“My wife and I went to several stores looking for particular furniture. We came to Direct Furniture and found exactly what we wanted. They had a bigger variety, not the same furniture that every other store had. The environment was nice, friendly, almost like family, at least that's how we felt. Rene is a great salesperson, not pushy and knows her stuff. Then she's complemented by Michelle - great management. They were patient and caring and made sure we were comfortable going through the financing process. I would recommend this store. 10 out of 10 times and we would give them 20 stars. Ya'll keep doing what you do. DRel and Sheila Nelson”
“Very good quality furniture and Warehouse prices. The staff was extremely friendly and courteous. They were not pushy or aggressive but patient and attentive. You will have a good Bond experience here.”
“I have been here for the first time and loved the place. They are lot better than branded and big stores in the town. They have wide range of furniture. This 22,000 sq ft store has been loaded with steals, deals, and great bargains. Coming from brand-new-in-a-box factory closes, over stock, discontinued items and big box floor samples, all fairly priced to meet anyone's budget. They have Albany (made in USA), ACME, Coaster, Elements, Homelegance, Washington (made in USA), Dutch Craft Mattress Company (US mattresses made by the Amish). Big Box (name brand) mattress floor samples & 30 day tryouts like: Sealy, Serta, Simmons, and Stearns & Foster. If you are in the area have a look and you won't be disappointed.”
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“Arlene was an AMAZING help on not only each mattress but also on overall health. I loved her energy and can’t wait to come back just for her. Thank you so much Arlene!”