Cell Phone Stores near Ringgold, GA

“My daughter and I were at the store a week ago and received the best customer service from Beth and Mia! They answered all our phone related questions and advised us of benefits we would not have known without their help. Many Thanks!”

“I’ve been a very loyal customer for I know over 6 years or more . I really never thought to take my business elsewhere until yesterday went in around 1:30 for an audio issue I could only use my phone on speaker phone and it was also very low. The young lady quoted me $95 ok cool then suggested because my screen was scratched up not cracked that if it needed to be repaired it would be an additional $110 so that would be $205 before tax .. she then advised she would give me a call with a update on repairs. She called back around 4 advising that they were still working on the repair they were pretty busy. I could not afford to be without a phone over night because of my partime job I let her know if it’s going to have to be an over night deal I would go head and refuse service and pay whatever and deal with this on a better day . She reassured me oh it wouldn’t be I will call you back before 6 . At 6:05 I called and was told at this time We are closed and yes your phone is ready but we had the number wrong on file once I verified the correct realized it had been put in the computer wrong by the rep and here I am waiting until the next business day a whole 24 hours later over a mistake that cost my business far more than what I spent on repairing the phone , just to be told sorry for inconvenience here’s a screen protector. I will never refer anyone to this place I had never had a bad experience until it cost me to lose 1,500 in sales. Over an issue I had before that took 1 hour . I mentioned several times if this is going to take longer I can wait so I could prepare differently and yet blew off as if my business didn’t matter.. UPDATE the next day I spoke with the owner who was more than willing to correct any issues I had thanks again Gary”

“Matt Truax was very helpful getting my fitbit watch working again and repairing could not have done it without him! Could not have solved the problem without him. Thank you!”

“Best value repair shop. Incredibly timely and quality service, they will mqke sure you get the best value for your money. I have had an old extremely damaged phone repaired twice here, both times it was done within a day or two even with them needing to order parts. Another business was going to charge me over 10x what i paid here and they wanted me to wait at least a week for the part to come in.”

“Rampley was amazing! We switched our service to Verizon and got new phones. Rampley stayed late after closing to help us with the entire process. Really appreciate him.”

“I needed to ship some documents to Argentina in a timely manner and everyone in the shop was super nice and got me taken care of. I never got his name but the man that works the DHL office inside was very professional and thorough with arranging the shipment. They have a large variety of latin foods and merchandise inside as well. Wonderful people to do business with!”

“Wyatt was amazing! He was the only helpful person in the store and solved an issue in under a minute that another employee claimed couldn’t be fixed. Unfortunately, the other worker was rude, lazy, and dismissive, making the whole process unnecessarily difficult. To the store owner: please work on improving your staff’s customer service skills—Wyatt is the exception and deserves recognition for his kindness and professionalism!”

“This shop is excellent! I have been multiple times and they always impress me with there quick turn around time. The guy who fixes phone really knows his stuff and will be honest with you. They also have a good selection of gently used phones for a good price. I won’t be taking my phone anywhere else to be worked on.”

“So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!”

“Stopped in yesterday when my outgoing texts quit working for about half my contacts, they were busy but was still pretty quickly greeted and put in the queue for service. After about 20mins, Becky came to my rescue. She tried 3-4 different ways to fix the issue to no avail, then noticed that I was still on a physical SIM card and had it swapped to eSIM. She said to give it a couple hours for the system to update with the change and BOOM! Problem solved! Who would've ever thought that dropping your phone a million times could lead to such a weird issue like that but Becky got me fixed. Thanks again ?”

“I’m sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so I’m not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasn’t there but young man named David was and he went above and beyond what I would’ve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, that’s a great way to expand Cricket’s customer base ‼️??”

“I have talked to Sarah here recently about upgrading consoles. Customer service was immediate and thorough. No gags or gimmicks just answers to most anything you’d like . Only game stop I’d waste money on”

“Troy was very very very patient, professional, knowledge, and diligent in getting my services transferred to Cricket. My other carrier gave a slight delay on things but Troy saw the process through. I'm grateful. I highly recommend this East Ridge location for your phone service needs!!! Superior customer service!!!”

“Jabari, Cody, and Mr David the store manager all 3 of the men’s was so nice. They answered all my questions and I want to give them a biggest customer Service STAR! they are awesome. I’ve never been a store with so much swag especially from a Manage. I’m telling my friends to go there!!”

“I just wanted to say that Cameron did a phenomenal job helping my wife and I in our recent visit. He was extremely professional and helpful in all areas of our visit. My wife and I wanted to thank him for his professionalism, sincerely.”

“I had a great experience at this location today. I have been experiencing problems with my boost Mobile phone since Sunday and have called their customer service line every day to no avail. I went into the store today, the young man that was there today was able to help me, every time I made a phone call my phone would go to the boost Mobile line if your boost Mobile customer press 1 if your whatever customer press and other number. The young man that was there actually helped me to where I was actually able to call someone, but an hour after I left the store my phone reverted right back to the if you're a boost Mobile customer press 1, if you are whatever customer press another number. I have no idea what they have done to mess up my phone line ,but they have and they have not been able to correct it to which I have not been able to call anyone and no one can call me, but I can text and get online but if I'm stranded anywhere I can't call anyone for help, except boost customer service. Needless to say I am very exhausted and frustrated with their customer service and technical support to which they have not been able to fix the issue that they have caused. So now I'm paying for a phone line that I can't use and I doubt very much they're going to give me a credit for. I've replaced the phone and I have gotten a new SIM card and still can't make a phone call and no one can call me. I'm done all of the troubleshooting, there's no call forwarding ,no call blocking, there's no Wi-Fi calling turned on. I'm seriously tired of them telling me that there is a problem in the area ,because my son has a boost Mobile phone that is on a different account ,in the same house and there's no problem with his phone. So the store gets a high rating but boost Mobile itself, I would give a -10, because I have called you every day since Sunday and you have not been able to resolve the issue that is obviously on your end.”

“First off the fact that I can’t give this “young Extraordinary customer service top-flight MetroPCS employee “ a TEN STAR REVIEW- that’s the second thing wrong here AND THE FIRST IS THAT Cristina is NOT THE REGIONAL MANAGER AND OR THE CUSTOMER TRAINING PERSONNEL!! She was EXTREMELY HELPFUL AND ABOVE AND BEYOND WITH THE HELP SHE GAVE MY WIFE !!! I don’t think I’ve had a better experience in retail history.! I was coming in to drop the service and switch to Verizon- but ONLY BECAUSE OF HER AND THIS VISIT - Metro has me FOR LIFE !!!!!”

“I don’t use cricket mobile at all… I was broke down in front of subway getting food and my battery wouldn’t start. Thankfully Eric came out and helped me without even asking. I am so thankful he got my car started and i wasn’t even shopping there. This makes me want too flip to cricket mobile alone. Yall have a good one with Eric!”

“Great store and always has what I need. You just might have to go hunt for ots location yourself as they rarely have anyone available. They are usually with other customers.”

“If you need their help they do you right going for a master reset and they can get all my important information back I'm taking 5 cells to be rest through master settings where I've been dealing with this old girl who put herself and few others as my devices and they are deleting what I have so I need them to make out statements about them all they've guaranteed to get it all back and fix it where there's no sharing or anyone who can do this to someone hopefully I'll have enough to get an arrest on all of them then I can laugh at there bullshit”

“Miguel was absolutely amazing!! Such a polite, kind, & put together young man. Great at sales & great customer service! He helped me immediately, explained various options, suggested the best option, and explained why, and communicated thoroughly, the actions I would need to take the following month. Another customer walked in, about half way through our process, Miguel greeted him & asked him for time to complete our transaction. He showed me the screen protector I asked for and put it on the phone for me. He offered to set the iCloud up with me, but since my son already had an iCloud, I decided to wait. I asked if he could assist me with parental controls, & was willing to help me do that. I asked how long would it take, he told me 15 mins, and I told him “no since you have someone else waiting…” Miguel said, “ma’am I don’t mind at all, you are the customer, so I’ll do whatever I need to assist you until we’re done.” He was a complete delight! Cricket should definitely keep him around, and watch him grow within the company!! Thank you Miguel!! (Chattanooga - Lee Hwy Store)”

“The best boost experience I've had since signing with boost. The manager, Tara was helpful, knowledgeable, and very patient. She made sure that everything thing was taken care of. This is the reason I will my services with Boost mobile.”

“Just switched back from AT&T and couldn't be happier!!! The manager was more than helpful and literally set up four new lines for me while having a store full of people who she intermittently took care of and process to get out so they didn't have to wait on us while she was taking care of us. And kept a small and happy-go-lucky added to the entire time. Girl you're rocking it out there on shallowford road!!”

“Everyone who works here that I've dealt with has been so helpful and knowledgeable. I had the pleasure of working with Kurt & Alicia to get my new phone transferred. If you pay attention, you'll notice that they care about each individual customer genuinely that comes through the door and will help you resolve your needs with Tmobile.”

“I didn't buy a phone or anything from them, I was having issues with a T-Mobile phone I had switched to their network. The ladies inside were very nice and happily tried two or three things before solving my issue then kindly explained to me what it was they did in case I had the issue again in the future. After countless phone calls with customer service and multiple visits to Walmart where I got the sim card, these wonderful ladies had me fixed n on my way in under 10 mins”

“Went in to get a new phone bc my old phone was a p.o.s. Kiera was so professional and polite. She really made our experience a nice one. She was extremely helpful and very knowledgeable. She was kind enough to transfer my contacts. Even though she had to do one at a time. All 240 of them. Thanks Kiera. I hope i spelled ur name correctly. Great customer service. Couldnt be happier.”

“Poor store policies made it unnecessarily difficult to pick up a phone I had already purchased, even though I had the order receipt. The process was frustrating and overcomplicated for no good reason.

The lady that helped me though was very kind and helpful.”