Boost Mobile is a store offering the latest 5G devices and prepaid phone plans on a large network. Customers report both positive and negative experiences. Some found service at a location to be disrespectful. However, many reviews highlight excellent and awesome service from a professional and remarkable employee at the Victory Drive store. This person is noted for being very patient, taking time to find solutions without argument or attitude, and fixing problems with a smile. They help with activating devices, upgrading phones, porting over from other carriers, and retrieving lost pictures and data. The employee is described as going over and beyond to ensure customers are satisfied and happy, for which many express being grateful.
Amber was such a great help. She answered all of my questions and made sure I overstood all the options I had available according to my service needs. She went above and beyond. People like her is why I've been with boost for over 16+ years.
September 2026
Oh my gosh, finally great customer service at boost mobile. Amber did her duty above and beyond excellence. Great friendly customer service, the thing that you don't see anywhere anymore but you can see, feel, it here. Thank you Amber, kudos.
August 2026
Ms.Amber and her team was wonderful did everything quickly and easily thank you for great service
