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“Brandon is the ultimate professional—always kind, patient, and incredibly helpful. He answered all my questions and truly renewed my trust in Budget as a company. After a disappointing experience at another location, he went above and beyond to make things right. If you ever need assistance, go to this location and ask for Brandon he’s simply the best!”
“Lady has been wonderful to me. It has helped me at the last minute to rent a car since the company with which I had made an online reservation wanted to charge me 3 times what was quoted, that is why I canceled and looked for a last minute service, miles being an excellent option and with a much better price. I will be a loyal customer, recommending the service.”
“Wanted to give a big shoutout to Benson! We came in late the afternoon on Tuesday 9/3 to see a QX80 and went from just looking, to test driving, and we bought it. Benson was great and got us from pulling in, to pulling out in just of a couple of hours. Buying here was quick and hassle free! Superior customer service! Thank you Benson for staying late and thank you Infiniti of Gwinnett for what a car buying experience should be!”
“Mikehl is fantastic. He is always friendly and engaging and moves quickly to have my rental car ready to go so I can get on my way. I feel like a valued customer at his store. Plus, I have always had good luck with his cars.”
“I initially rented a Nissan Armada. I soon realized that the previous renter had smoked in it and the residue was triggering an Asthma response. I took it right back to Enterprise. They were very accommodating and switched cars to an Audi which was definitely smoke free. Upon returning that car, a manager was dealing with a very problematic customer. He did so very professionally without backing down and apologized for us having to wait. I was impressed. I will do business here again.”
“I rented a Toyota Corolla for a trip to the beach. The car drove fine until we hit 60-70 miles on the hwy. The tires were vibrating and the ride was very bumpy. My son stopped and put air in the tires and it was better. Still vibrating, but not like before. I reported this to the Enterprise location we picked up from. We got several calls back from them. They said it had just been serviced, but said we could take it to any location for another vehicle. We didn't have time for all that. It only did it on the highway. When we returned they apologized and gave us a nice credit on the rental. We felt that was gracious and acceptable. The customer service was very good.”
“My experience with Andre has been amazing! I have been renting cars from here with his assistance for the past 3 months since my car accident while I’m finding a new vehicle. He has been highly efficient, dependable, accommodating, and kind every single day. My experience with the vehicles has been great too. I’ve driven a Kia, Toyota, and Nissan and all vehicles have been clean and drove well!”
“I have rented from the Chamblee location next to the Acura dealership multiple times. I have to congratulate the staff on their extreme professionalism and great customer service. They are courteous and friendly. They are really busy but that doesn’t get in the way for their service and they communicate with you when you walk in the doors if there is a delay. I am impressed with the consistency in great service.”
“Staff is always on point at this location, Ka’Miyah took the time to check in with me along the way and after. Will always rent from this location when in town”
“I absolutelylove this location and the people that serveus here at memorial drive. A big thank you to everyone there during pick up and drop off and a big thank you to Robert amd Theo. They always always always make my experience wonderful with each and every rental!”
“I have always had great experiences with Enterprise - no matter the location. Staff members are consistently friendly and have been very helpful. Recently I was involved in an accident and left without a vehicle. The chances of getting a rental on the weekend were very slim, but Brenae (I hope I am spelling her name correctly) came through. On top of saving the day, she is professional, caring, and genuine. She made the process seamless, which means a lot after dealing with all the inconveniences an accident brings. People like her are exactly why Enterprise is always my first choice for my rental needs. Thank you!”
“I have a 2008 FX35 and Infiniti of Gwinnett has been my service provider since 2016. I appreciate that the service providers have longevity and they know me -by my car and by my name. I like the stability of having all
Of my service records in one place. Would recommend. Being pet-friendly is an added PLUS!”
“Fantastic service with very accommodating and professional staff. After my accident, Enterprise picked me up from Nalley Collision and set me up with a nice sedan at a great price. A week later I found the car a bit uncomfortable to drive so Enterprise swapped the car for another model without hesitation. Highly recommended!”
“They didn't have a lot of cars to choose from, but Ashley M. provided me with great customer services and the best car twice. So, if you need a good rental and great customer services be sure to ask for her.”
“The Team @ 5577 Peachtree Blvd is superb. Hospitality is amazing. Great atmosphere and friendly staff. My experience has been nothing, but blessed. Thank you Enterprise...”
“This location went above and beyond for me. I made a last minute reservation and needed an SUV with a large trunk. The employees and managers showed me 4 different cars until I found the perfect one. This is the best customer service experience that I’ve had with Enterprise EVER!!! After returning the car, they even called to follow up with me and asked about my experience. I appreciate how personable the employees are. 10/10 will recommend.”
“Chloe and Kayla are so sweet and helpful. Even though they can be short staffed, you can see that they are very efficient and customer service is excellent. The man that does ride share, did not get his name, is very helpful as well. I will be choosing this location for my work trips!”
“Krishna is fantastic! His professionalism and customer service is why I will ONLY use Avis. I will refer Avis to my family and colleagues. He definitely deserves a raise!”
“Enterprise made getting a rental while my car’s in the shop so quick and easy. I was driving off in my rental in under 10 minutes. The staff were so friendly and Kendra in particular did a great job getting me all set. Truly 5 star service.”
“Words cannot express how positive my car rental experience was at the Enterprise Rent-A-Car on East Ponce De Leon in Decatur, GA. We are living in a time where the type of service you experience hinges on the color of your skin and/or your financial status. It is sad, but nonetheless a harsh reality. While this has become a norm at many businesses, I am happy to say this was not my experience at Enterprise Rent-A-Car on East Ponce De Leon in Decatur, GA. From the time I walked through the door, I was treated with the upmost respect and provided exceptional customer service. Micaela, the Assistant Branch Manager was not only professional, friendly, courteous, and helpful but she was also customer focused and went out of her way to ensure that all my questions and needs were addressed.
The communication throughout the rental process was seamless. From reservation to vehicle return, the staff maintained clear and concise communication, ensuring that I was well-informed at each stage. Any inquiries I had were promptly addressed, contributing to a smooth and straightforward rental experience. I would also like to recognize Phylicia for assisting me as well.
Micaela also played a vital role in enhancing the service I experienced. I had a question regarding a matter that involving the car that I rented, and Micaela immediately addressed my concerns and was committed to an amicable resolution - showcasing a high level of attention to detail and dedication to customer service. I must say that I was thoroughly pleased with my most my recent experience with Enterprise Rent-A-Car and I hope that Micaela continues to serve in a leadership position as she provided exemplary service which contributed to a great rental experience!”
“This spot is the best cash car rental in town, I rented from them in 2016, 2019, and two weekends ago.
Great cars, great customer service, great pricing.”
“Their vehicles are nice, the staff is nice. If i have to rent again i will return to this same location because they are professional. I didn’t feel like anyone tried to get over on me like most rental places”
9:30AM - 11PM
3355 Lenox Rd NE Suite 1000, Atlanta
Car Rental
“The Porsche Taycan was immaculate! The service was top notch as well. Anything that could make our trip more convenient from pickup location, driving miles, even offering to drop us off at the airport! I will be using Easy Luxury Living everywhere I can.”
“My first booking experience started off ruff due to someone having the same 1st and last name being on the no rent list. I had to go home and bring back a second form of identification( I live 8 minutes away so I was upset) after verifying it wasn't me I was able to get my rental and Jasmine even surprised me with an upgrade! Jasmine was super nice the whole time advising me to call the 800 number to resolve the issue and she even called her manager so that kept me calm. Thank you again Jasmine.”
“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”
“Rented a 2018 Nissan Altima for the summer after an accident left me carless–the Nissan ran well with no complications for the three months that I drove it. Great communication with payments and all other questions, would totally recommend to anyone looking to rent a car (both long-term and short-term) in the area!”
“I did most of the work online but the guys there were a huge help. They were able to fix my return so that it doesn't do an extra charge for airport drop offs”
“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”
“Got to enjoy my slingshot on my birthday with my daughter. Richard from Slingplug rentals walked me through the easy process with online booking! I booked online and they delivered to my house and also picked up. I was very happy with the customer service and how easy they made it. I wanted to add, they answer their 800 number fast each time. I definitely recommend Slingplug Rentals if you want to enjoy driving a slingshot around atlanta area!!!”
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“Laura is an angel sent from heaven. She helped me check each location for a cargo van and finally found me one for my cross-country move. I hope she gets a huge raise or bonus.”