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“Staff was friendly and very helpful. I have never had issues with a package arriving at its destination. The line moves a lot faster than other places. USPS I’m looking at you.”
“I had an outstanding experience at this UPS location thanks to Devonta Stevenson, the General Manager. From the moment you walk in, his positive energy is contagious. His smile truly lights up the entire store. The store also smells amazing which is weird and also cool at the same time.
What impressed me most was the personal care and attention he gave to each and every customer. He took the time to be informative, patient, and genuinely kind, making sure everyone felt heard and helped. It was incredible to watch people come in clearly stressed or upset and walk out smiling simply because they interacted with him.
Devonta sets the standard for exceptional customer service which seems so rare these days. His attitude, professionalism, and warmth create an environment that makes a real difference. Great job, Devonta. UPS is lucky to have you!”
“Unnati Patel was very helpful. She assisted me in mailing packages to Ghana. When there was a hiccup in the process. Unnati was able to override the system and get my package processed to be shipped. She also was able to get me in a comfortable price range. Thanks again for the professionalism and speedy service”
“⭐️⭐️⭐️⭐️⭐️
It took me a little while to write this review, but I finally made it — and I couldn’t let the chance pass without sharing my amazing experience at The UPS Store in Toco Hills.
I walked in just to make a few prints… and walked out happy, grateful, and honestly blown away! ? All thanks to Kiesha, who gave me a level of personalized service that’s incredibly rare to find these days.
She didn’t just care about what I needed — she actually helped me enhance the look and feel of my prints ??️, paying attention to every little detail. Her kindness, her energy, her passion for what she does… everything was a 1000 out of 10! ?
Kiesha made me feel right at home ? and treated me like more than just a customer. She’s not only excellent at what she does — she’s exceptional with people, which is what truly matters.
Thank you, Kiesha — I’ll absolutely be back! ??”
“Fantastic and super quick service! This was my first time printing anything, and they were incredibly helpful - even able to accommodate my same day request! I’ll definitely be back for all my future printing needs!”
“This place is an awesome one stop shop for any shipping needs! Way quicker than the Post Office. You just walk in and have the option of UPS, FedEx, USPS, DHL, etc. It’s user friendly to be able to compare pricing and delivery times between all the options. Brandy and Sam are great!”
“I have used this location and beyond the best for customer service . All these employees are exceptional with their willingness to go beyond to help all their customers. Thank you all!!AGrant”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“The employees at this store are so kind, I like coming here. The process is always a quick here. No hassle just speedy and gr8 customer service. Thanks Bhumit you were very accommodating. Keep up the good work”
“Reagan and Faulkner were very patient helped me fill out my money order. Their kindness knows no bounds. They greeted me at the door, accommodating all my needs for shipping, and even wished me well. Of all the ups stores I’ve been to. This is the best! Great work everyone.”
“I had a very pleasant experience with Nanda, get notary, shipping, and printing services! And it was on Labor Day so I was grateful to handle business on the holiday. ??”
“The guy who took my package did not look like he wished he was somewhere else, doing something else. He did not speak fast like he was trying to get by me and move onto the next person that needed help. He actually looked at me when he was talking to me. His choice of words did not sound like they came from a computer or that he had said it 1000 times already that day. It seemed like he was talking to me, not to a practice bot for Improving customer service skills.”
“I have some building plans printed and they sent me to another location which was fine. Problem is you couldn't read the plans when they were printed. They didn't even tell me when I picked them up. They wont give me my 55 dollars back. Said it was my fault. I sent the same email attached plans to another ups location and they printed just fine and it cost me 34 instead of 55.
I got a phone call today and the UPS store realized their mistake and will credit me back all of my money.”
“I got here OMG coming from another place where I did my notary public the first time at Jonesboro and the notary public messed me up by alterations that makes DMV rejected my papers but coming here very friendly two beautiful ladies and their professional display of knowing their job is outstanding go there for your mail services and notary requirements. What are you still doing if you are in downtown you need to visit this place !”
“Karl was very sweet and helped my with my field printing appointment. The soft classical music was a very nice touch and he was very professional. I will definitely be back for my printing and shipping needs!”
“First time at the Clarkeston FedEx location! The customer service was superb! I think ? the young man that helped me went out his way to give great customer service!! He helped me with loading and uploading my merchandise!! I definitely would go back again!”
10AM - 3:30PM
2566 Shallowford Rd Suite 104, Atlanta
Mailbox Centers
“Friendliest people you will meet. They will answer any question, very patient, and will make you feel welcomed. I always choose this specific location solely for the customer service experience”
“I waited until to see if all my packages and letters reached their destinations from inside Georgia to Indiana and to California. Sent 9 packages/letters and all of them arrived safely.
When looking at post offices in the Atlanta area, I was shocked at how low the ratings were for other locations. Friends recommended I make the trip out to Avondale and I even took the Marta before walking.
So glad I did. Service was friendly, courteous, and efficient. I apologized to both the lady who helped me and the other clients as I had so many things to send. They were all kind and understanding.
Thanks so much USPS Avondale Estates!”
“Both of the Ladies there are awesome!! They are friendly and mindful of your time and very professional when it comes to communicating any delays or problems with any service!!! Great moral!!!”
10AM - 3:30PM
375 Rockbridge Rd NW Suite 172, Lilburn
Mailbox Centers
“It's UPS...
The owner and manager are great. They move quickly, can/will answer all your questions, and are very helpful. It's also a very quick in & out experience, you will not be in there long and no long lines.”
“Friendly staff that were attentive and willing ro help. Staff made sure my visit was nice and easy and asked questions making sure i was getting the right price for my needs.”
10AM - 3:30PM
4780 Ashford Dunwoody Rd Ste 540, Atlanta
Mailbox Centers
“Today I had the pleasure of working with Anaya at location about 1 mile from Perimeter Mall in Atlanta. She was so very professional and patient with me. I had some documents faxed and other items to return to a vendor. I had erroneously given her the incorrect fax number and made another error in the number of pages being faxed which caused her to have to try many times to fax. She never became frustrated or upset with me over my errors. She was so kind and helpful and completely restored my faith in customer service today. Thank you Anaya for doing an excellent job in taking care of me today and to the manager at this location for hiring such a fine person and employee in Anaya!”
9AM - 12PM
1544 Wellborn Rd Ste 4, Lithonia
Mailbox Centers
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
“I was accidentally rude to an employee who was a Dallas Cowboys fan. my tone of voice was alot harsher then I meant it to be and I just wanted to say im sorry to her. Dallas sucks but the customer service at this location is wonderful. everyone was so nice, knowledgeable, and professional.”
9:30AM - 3PM
3631 Chamblee Tucker Rd Ste A, Atlanta
Mailbox Centers
“Peter and Dania were amazing and so accommodating! They helped us get everything we needed and, on top of that, handled a full office of customers with ease. Their professionalism and calm demeanor made the whole experience smooth and stress-free. Truly appreciated!””
“We have several business mailboxes and over the year's have gotten to know many staff members. We have had great interactions and continue to do business with them.”
Open 24 hours
3088 Briarcliff Rd NE, Atlanta
Mailbox Centers
“I've used this location for years. I've always had great customer service and its generally a pleasant experience.I saw some comments saying the owner is rude. I have NEVER known him to be or witnessed him to be rude to anyone. I've lived in the area for 8 years and use his establishment regularly.”
“I'm going to add on that this is an EXCEPTIONAL location! I had a horrible mess up printing some very important brochures with Staples, and it looked like I was just out of luck. I came into this location on a whim and not only did they stop and drop what was going on to help me, they did it in 15 minutes! Every person on the floor was weighing in and helping, and the manager was stand out superb. I'm a retail innovation and customer experience consultant, so I REALLY notice both the big and the little things...and this location sets the bar. I hope they are recognized for how awesome they are. Customers like me are so very appreciative, and it will be awarded with our ongoing business!”
“Stop by this morning to ship off some things, I didn't know how to print my label off, but Joshua was kind and helped through the process of printing out my label and shipping my stuff off. Thank you for your help”
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“I mistakenly selected the wrong location the female in charge explained how to Cancel and do a new return request to Amazon; while preparing to close the stop in 20 minutes. Hurry?”