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“Lovely free service by brown boy.Spoke with respect and recovered my all old contact information, photos and data even after loosing my old phone .Thank you very much.”
“I was wowed by the level of customer service today from Zach and Allen. There was very little wait time and they both acknowledge that my daughter and I would be helped shortly. My daughter was upgrading her phone and I ended up getting a good deal on an Apple Watch. Both of the gentlemen were very knowledgeable and professional. Thanks again!”
“Deshawn was AMAZING!! As an older person, she was so patient and courteous with me and my many questions. She explained everything when assisting me on my purchase for my daughter. She gave me many options and made sure I was happy with my choice. And they open on the dot!!!?”
“Visited this location about a month ago and Kat was amazing. I came in for an upgrade and she took great care of me and was very patient since I had my 2 little ones with me. Ro was there during my visit and was pleasant as well. I have a T-Mobile location that’s closer to where I live but I prefer this location and don’t mind driving the extra distance!”
“Had a phenomenal experience at this T-Mobile store. Kenneth was fantastic in helping my wife and I switch our service over to T-Mobile from Xfinity Mobile. Everyone in the store was extremely nice and helpful as well. Probably the best ive felt about joining a new phone provider in a long time. So long Xfinity mobile and your horrible customer service! Hello T-mobile ?”
“Good customer service. Yes it's in the hood so if you are big on safety or afraid on some less fortunate that hang around on the streets all day visit another location.”
“I want to say thank you to the ladies in T-Mobile. Customer service is so hard to find but Deonika gave us top tier service. She was knowledgeable, helpful, and got us everything we needed. Jessica was so sweet and kept a smile the whole time we were there. Speaking when we walked in and all. Thank you ladies for the great service!”
“Kadijah and the team was really helpful, and quick! After an HORRIBLE EXPERIENCE WITH customer service representatives over the phone from the silly 1-800 number, I wish I had the name of the team that helped us before going to this location, but they all really did a great job getting me and my sister out on a timely matter. I really dislike ?? the customer service rep over the phone they gave us the run around,and how hard it is to get them on the phone, but THIS LOCATION. Of professionals and the rep that told us to go there for the modem, they were like Polar opposite of the experience we had on the phone. The 1-800 number is a joke and make xfinity look like trash. Kadijah and this team made them look like two separate companies! Great location great team.”
“After a week of back & forth with customer service via telephone, I came in-store. & what a huge difference it made.Kamani & his great customer service got me taken care of in less than 5 minutes. + he said if I ever need any further assistance or needs, to call the store. If I had the capability to physically kick myself in the a**, I would as this process was so much more easier. I definitely won't contact CS via telephone again & will pop in if needed.”
“If you're ever having a problem with your Verizon phone just go directly to a Corporate Verizon store. After visiting an "authorized dealer" with a Verizon store sign I was unable to receive help. However at this location, Missy was prompt, professional and thorough. I walked out with a working phone, and though I was patient, she did not take long. Thank you Missy!”
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“What a great surprise to have a top notch customer service experience! T-Mobile in Union City brings a welcomed professional staff that spends the time to give you a personalized service, attention & remedy. I had a great experience & highly recommend that you try it too!”