“I was greeted as soon as I walked in and when I looked like I needed help, CJ immediately came over. I asked for multiple shoes for myself and my daughter. Bri Stepped into assist, even offering to call another store to find the shoe that I wanted they were both so pleasant and never complained! I appreciate the service I received today”
“Well, I had gone shopping at a Hibbett store and tried on a pair of AF1. I went home and ordered the sneakers, went back in to pick them up. The cashier said; sir, City Gear is across the street. Ok, the website said Hibbett in Union City Ga. Hibbett, I’d prefer shopping at the original store I went in because the original Hibbett store across the street from City Gear wasn’t as cluttered as City Gear. Sorry, I will go back to the original Hibbett store for shopping. ??”
“Rico was very patient and helpful. My son's size changed drastically after returning from training in the military and he was in need of dress clothes that fit. We are grateful for his help finding pants and shoes that are versatile and reasonably priced!”
“The service was the best in atlanta area I sent my wife here and she loved it definitely will make this the go to spot when we in ATLANTA... BEST IN THE CITY!!!!”
“Went here to return a shoe and couldnt find what I was looking for. The store associate, Jeffery, was soooo helpful. He checked with me twice to see if I needed help and when I was looking for another store to go to, he told me he could order a shoe for me and ship to my house. His customer service was GREAT... he helped me get my shoe ordered and not have to go elsewhere... All stores need a Jeffery... I will def be shopping here again.”
“Jayla has a excellent customer service when I was there she help me a lot and has been nice with me and been so patient even if I ask a lot of questions I hope to come back soon to buy more stuff thank you”
“My travel backpack broke down on me and I swung in to see what they had. Isaiah helped me find exactly what I needed, checked for any additional discounts I could get, and even shipped my old back back to me. The other two gentlemen working in the store also took a moment to ensure I had a great customer experience. If you are in ATL and have time to swing by to visit on Concourse D, I highly advise it. The customer service on this level is rare in today's world.”
“The staff at the Hibbett in Fayetteville Pavilion are always helpful. Go in undecided and they will definitely help you find the right shoe before you leave. Customer service is top tier”
“Had a sweet deal on some work boots I purchased. But they told me that they had the pair of shoes I wanted in stock in Fayetteville, so I drove to Fayetteville and they weren’t in stock.”
“Jada is AMAZING!!! She so professional, polite and knowledgeable. I come to this store because the customer service that she gives to each and every customer is top notch! I highly recommend checking out this location.”
“We went to get sneakers for hubby he’s size 13 wide we had a nice sales lady come by and asked if we needed him we said yes her name is Tiffany and she provided excellent customer service experience she helped hubby find 2 pair in his size that he liked. Tiffany made the experience delightful because hubby was getting disappointed with just us looking we weren’t finding much. Just wanted to give Tiffany her props thanks again😃”
“JG gave excellent customer service for me and my daughter. Measured her foot and made sure she had enough room. Love this location and had a good selection and sizes”
“Excellent customer service ! Everyone was so helpful friendly and positive vibes from the front to back . Corey assisted us very promptly and was knowledgeable with the types and brands . Overall experience was a 10/10 .”
“This has been my favorite store to pick up a quick outfit or two since I was in college. I have always been able to go in and find at least two outfits that I absolutely want to take home”
“Being a VIP member at DSW comes with so many perks! I went in while it was a BOGO sale and didn’t realize it. The sales associate was very helpful and told me about the sale going on. I was able to buy two pair of shoes for under $100! Thanks DSW”
“The store was clean there was a black man and black woman working that shift (4/1/26 evening) they were both very friendly helpful and respectful. The store was clean and service was fast!!! 🥰🥰”
“It was great i found everything that I was looking for except wedge heel shoes size 11 wide so if u can ship some here to the location that I visit I would appreciate it”
“I want to recognize Zoey for her outstanding customer service today. I placed an online order for three pairs of Air Force 1s because my children start school tomorrow. I ordered around noon, and although the store was extremely busy, Zoey took the time to help me. At first, she explained that she didn’t think she’d be able to fulfill my order because of how busy they were. I told her how important it was since school starts tomorrow and my babies really needed their shoes. Instead of simply saying no, she asked me to give her a few minutes while she went to check. She came back and made it happen. When I arrived at the front, I let the cashier know that someone had told me my order would be fulfilled. The cashier informed me that they couldn’t fulfill it. I even asked if I could just grab the three pairs of Air Force 1s myself and use them for my pickup order, but I was told no and that I would have to contact customer service to get a refund. Just as I was feeling discouraged, Zoey came out with my order. I was so relieved and thanked her so much for helping me. As I was leaving, I overheard the same cashier employee questioning why she fulfilled my order. That made me worry that she might get in trouble for simply helping a customer, so I immediately found a supervisor to let them know that Zoey went above and beyond and that I hoped she would be recognized not disciplined for providing such exceptional service. It’s becoming harder and harder to find employees who genuinely care, but Zoey reminded me that great customer service still exists. She showed kindness, compassion, and a genuine willingness to help when she easily could have turned me away. Thank you so much, Zoey. You truly made a stressful day so much easier, and because of you, my babies have their shoes for the first day of school. I appreciate you more than you know. I sincerely hope your kindness, dedication, and willingness to help are recognized because employees like you are rare. For now on my family and friends will go to Zoey for all of our purchases”
“Customer service was great and they had good discounts and prices with many shoe selections, and I appreciate the sales associate De’Vantey B. And the Cashier Monique F.”
“Styles for less bang to your buck...up to date trends from day wear to a night on the town. Fantastic prices that won't break the bank and you can shop from infant to plus. #ladies”
“Jaelyn helped me find the style of sneakers I was looking for. Her customer service was excellent and she was able to identity the sneakers I wanted just by listening to my description.”
“The Shoe Show on Cleveland Ave was very nice. The sale was great along with the Associates. The Customer Service was superb. I would definitely shop there again when I am in the area.”
“Update: My visit to store today was warmer than previous visits. I was greeted as I entered. Manager assisted me with a pricing issue and associates communicated with me throughout my shopping experience. Even made me aware of potential hazard in the store.”
“I like the fact that it's very convenient to the Marta station at 5 points. The store was very clean, quiet and organized. I did not get the young man's name who service us with the help which was needed to exchange shoe size. His work ethics was great.”
“Walked in young lady Kaylin welcomed us upon arrival asked if we need a specific shoe and told us what side of store men's shoes were and gave us time to look then she asked if we was looking for a type of shoe i said yes and she went to look in the back she was very nice and helpful and my son was happy to find the shoe he was looking for we signed up and went about our day very nice place and clean too”
“I had a good experience in SNIPES today.”DEE LOW” and “MOON” got me right.we had nice conversation about sneakers and I end up buying a pair of sneakers.great conversation and I’ll be back.”
“The staff here is 10/10. Ashley, Nae & D were lovely. We had great conversation & they even convinced me to buy 2 pairs of sneakers! Will definitely be my go to for all sneaker releases.”
“The experience was amazing. I have never had awesome customer service before and that means alot here in Georgia. Thank you to the two ladies that helped me and my friend the asst.manager and associate that helped that day deserves a raise. I will be back to this store.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.