“Great store with excellent customer service! The staff is always friendly and welcoming, and they make every visit a pleasant experience. They have a great selection of high-quality shoes, and I’ve always been happy with my purchases. Highly recommend stopping by if you’re looking for quality footwear and outstanding service.”
“I absolutely love Lisa! She has been with them for awhile and knows what she is talking about. She helped me with the right work boots I needed Dec 2024. I called her yesterday about getting new insoles because boots are still intact. Welllllllllll....my insoles were at my house today when I got home from work. Thank you Lisa me and my feet appreciate you. I highly recommend you and Red Wing”
“We were here yesterday shopping for the Black Friday weekend. The women who were working helped my mother and I in a very special way. I just wanted to say thank you. If you like to spend your money where you know there are good people, this is the place.”
“UPDATE: We got her name when we went back to the store today! Her name is Lizzy?. But it wasn't just Lizzy, you all were fantastic! Of all days to maybe not have great customer service, I'd expect it today on black Friday, but we got the exact opposite. I wish I would have gotten her name and feel so bad we didn't, though you ALL were SO patient and unbelievably kind. I don't know if I'm able to say what y'all did as I'd hate for you to be bombarded by people like my daughter, but what was supposed to be a joking question y'all actually did. She has struggled for years with this and today y'all gave her hope, joy, and a lifetime of loyalty to your store. I just want to say the most sincere thank from the bottom of my heart. I know y'all are probably exhausted today, but it didn't show! Y'all are absolute angels and will gladly make that hour drive anytime she needs shoes from now on. THANK YOU!!!”
“I wanted to thank Amber at the Woodstock outlet store for all the help, she gave me and also helping me pick out the cutest clothes for my great grandbaby, Amber was kind and courteous and very helpful. She was so happy to help me find everything that I needed for my great grandbaby. I will definitely be back. And by the way, she helped me open an account here. I'm going to be a long time customer.Thanks to Amber. God bless”
“Huge thanks to Ray, Jenny, and Lexa! I had never purchased Crocs before and was overwhelmed by the floor-to-ceiling selection but they walked me through picking the right recovery Crocs. I went there twice in one day because I got home and decided that one of the other pairs Ray had originally suggested may be a better fit for what I need. The exchange process was a breeze and I had such a great experience both times. Thank you all again for your help!”
“Stopped in while looking for a specific brand of shoe. 50 East (Georgia location) was the only place I could find that carried the brand I was looking for. Staff was so helpful when I thought I might need a different size that wasn't on the sales floor. Big plus is that my shoes were on sale! Bumped in to the owner on the way out. I love seeing a true family business! You should definitely stop in. I know I'll be back!”
“Went on Black Friday. Very friendly and knowledgable staff. I was buying Uggs for my daughter. Could have bought them anywhere but chose journeys because of the salesperson. Did a ship to store, very easy.”
“Bryant was very helpful in deciding the pros v cons of each shoe type as well as providing insight on different models. He was very patient with us and was extremely helpful in our decision!”
“When I went to this store the employees are always nice and welcoming! This time my mom and I were waited on by Devin and Kevin. Both were extremely polite and helpful! Thank you for the wonderful service!”
“10/10 review for Charles. Very helpful getting me the right sizes that I was looking for in shoes and shirts. He gave excellent customer service. Thank you Charles!”
“The New Store Manger, Amber, was awesome. She is at the outlets of Atlanta. Amber greeted everyone that came in and directed each of us to the shoes we were looking for. Great Job ‼ Colette N”
“I love the Under Armour brand. Their items are more expensive than their quality requires. I shopped for shoes this visit. Their shoe selection is quite large. Their stock in popular sizes was not great. Their shoes did not meet my personal comfort levels. I did not make a purchase this visit.”
“We had such a great experience at New Balance thanks to Virginia! She was incredibly patient, helpful, and attentive from the moment she began assisting us. She really took her time, never made us feel rushed, and went above and beyond to look up different shoe sizes and styles to help us find exactly what we needed. Virginia’s customer service was outstanding. You can tell she genuinely cares about helping customers and making sure they leave happy with their purchase. It’s not every day you receive this level of patience and personal attention in a store. A huge kudos to Virginia for making our shopping experience so pleasant. New Balance is fortunate to have her on the team. We truly appreciated all of her help and will definitely be back!”
“I am so happy to find out that you were here. I will be back with my Wife ?. The. Staff team was very nice knowledgeable and professional and care for their customers.”
“I was in today and had the best shopping experience with Viniya. Everyone greeted me but Viniya gave me space and checked in with me when she noticed I was contemplating my choices at just the perfect timing. She was kind, supportive, and just an exemplary model of how retail workers should strive to be. I was so impressed with her! Thank you for your time Viniya!”
“My family wanted to say thank you to Joyce at the Woodstock, Ga. location. Joyce gave us outstanding customer service and resolved an issue for us in one phone call. Many companies do not train their employees on customer service, and with a lot of online shopping many employees in retail do not have to deal with people face to face. Joyce apologized for the issue we had twice, fixed the issue, and made sure that everything was resolved! Joyce thank you very very much!”
“Great staff very helpful. Very easy . In and out . The item selection could be better alot better to be honest. More Exclusive items, more selections, for athletic wear to have more options.”
“Your wallet and your feet deserve a visit to Cole Haan shoes. And it will perk up your self esteem a notch or two if looking your best is fun for you. My sales lady was the soul of kindness and helpfulness and she made sure I got the benefit of current specials. In 2024 I walked all over Eastern Europe on my foxy sandals and I am still getting compliments. They are just as supportive and comfortable as the day I bought them two years ago.”
“I had to run into this Ann Taylor Factory last minute, and in a rush, to find interview outfits for national news outlets. Lisa was a true angel in disguise. She helped put three outfits together in less than 20 minutes during a very stressful time. If you need someone to help you shop and put outfits together, I highly recommend Lisa. Thank you for your kindness.”
“They used to be a little bit better. Problem is, the Nike selection is not as good as it used to be. They could have a lot more fun colors for women. But the service isn't bad!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.