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“Natalia was amazing! This was my first time doing a gait test and buying shoes specifically for running as a new runner. Natalia was warm, friendly, and knowledgable. She explained what she saw in the scanner and the video footage and how I would benefit from specific shoes and insoles. I did not feel like I was being pressured to buy a specific shoe, or more expensive shoes.
Overrall it was an incredible shopping experience and it made me excited to keep on my beginner runner journey.
Thank you, Natalia!”
“First time here. Nick was extremely helpful. I appreciate the level of service I received here. The selection was decent but would always love to see more options.”
“The shoe and sneaker inventory was really good. The sales associate Parker delivered great customer care! From the time I entered the store through my checkout process she was very friendly and helpful! She's definitely an asset to the store. 🙂”
“Had a really great experience at SAS. The staff took the time to measure my foot and walked me through what would work best for me. Ended up with a great dress shoe that fits perfectly. You can tell they actually care about getting it right, not just making a sale. Customer service was top notch — will definitely be back”
“Staff was pretty knowledgeable. If you're looking for smaller sizes, no problem. I wear a size 11 and my husband size 13, those are normally not in stock. The staff are quick to let you know that it can be ordered online and shipped to your house for the same price that the store is selling it for. Which is great, but you no have to wait 4 to 5 days to get them.”
“Went in there with my sister friend & she bought 2 hoodies that were very nice!!! The employee "D" was very helpful, friendly & professional...thank you "D"!!!”
“I love this store and have shopped here for years. Have met the owners (Johnny & Sarah) while looking for something they didn’t sell anymore and they knew so much that I took the suggested replacement and it works wonderfully well!
Most of the time, the other employees know all the answers I need, and it’s a rare occasion the ladies do not. But even when they don’t, they try to figure it out or get you to another employee or one of the owners or somewhere else that can. If they don’t know it, it seems like they try to learn for next time. So even when an employee doesn’t know, that effort makes me feel like they want to truly help and value my business. This time the service here helped me feel better after a terrible visit somewhere else I’ve gone to for years.
I think when I first came in years ago, I appreciated being greeted, but wondered if I was being watched; it became clear they weren’t looking at me as a potential thief, but rather trying to see if I looked like I was trying to find something, so they would always catch that and ask if they could help. Now I am often greeted like an old friend unless someone new is working, and that’s okay, because they are learning the store and customers themselves. When I bring a family member’s child in, they find a way to see if I am okay with them offering the child one of those Zollipops (better for your teeth). So now my family members want to come with me, too!
Some beauty supplies don’t accept any exchanges, and this one has a reasonable policy of store credit. So if - for example - you buy too much braiding hair you can return it if unopened with a receipt. I’m okay with the prices because I am supporting a “mom & pop” in my local community instead of giving Amazon more money.
The only 2 things I don’t love are: 1) the new-ish professionally licensed stylist discount policy change a few years back. I’m not a professional stylist, but I have a friend who is a licensed barber and sometimes he only needs to grab a Tintation spray and the discount would help, but it doesn’t meet the $40+ policy. And 2) a small set of pictures on the wall for people who decided to steal. I shopped here for years, there were no pictures like that until this last year. At the same time, this is a small business and it’s a shame people try to take from here because good people own this store *and* now I have to see these pics up in an otherwise nice store. It just brings the atmosphere down a little bit. So while I don’t love these pictures, there are only a few and it’s the owners’ store to run as they like. I felt I should mention these dislikes, but still give this beauty supply 5-stars due to the service.”
“I would like to thank the employee named Leslie Ann in Dresses for the great service! She was so nice and helpful as i was trying to find a blause and I did. Great Customer Service! I went to several other stores at the mall yesterday, 1/4/20 and couldn't find anyone to even ask questions. Laslei went above and beyond! Congratulations Leslie Ann.!!!”
9AM - 9:30PM
425 Ernest W Barrett Pkwy NW #1100, Kennesaw
Shoe Stores
“I’ve gone to this location many times and always had a great experience. Well cleaned store including the clearance area. Renee went above and beyond to make sure we got the best deals going on it in the store with a level of kindness & professionalism that is rare to find.”
“I had a great experience with this retail sales employee. They were friendly, professional, and made me feel welcome right away. They took the time to understand what I was looking for and offered helpful suggestions without being pushy. Their knowledge of the products was impressive, and they explained everything clearly so I could make the best decision.
What stood out most was their patience and positive attitude, even during a busy time. They handled everything smoothly and made the whole shopping experience easy and enjoyable. It’s clear they care about customer service and take pride in their work. I would definitely recommend them to anyone looking for a helpful and reliable sales associate.This is about Zion.”
“Today I’m giving Zion, Malcolm, Ian, Nick, Hayden, Ant, Quentin, Frank, Lane, Trinity, Willie and all other associates and managers 5 stars for their terrific and nice customer service. Every time I come in the store, I am greeted with beautiful warm smiles. Everyone makes me feel welcome and if I have any questions they really help me. I lost something that was extremely valuable and important. I am grateful that Trinity found it. I was able to retrieve it the next day. I would definitely recommend this location.”
“This DSW store is relatively bigger than in other places. An extensive collection of different brand shoes has made it easy for shoppers to select shoes as per their taste.”
“Very great staff. They definitely know the store. Management should take notes. The staff had to do some interesting searching to find some shoes for us, but they did! Will go back for sure!”
“This place is absolutely amazing, there's a girl there by the name Sabrina whom we always ask for when we go in which is on a regular basis seeing how we have 10 children. She is the best and most helpful person at a retail store I've ever met. So thank you Sabrina for all of your continuous help and we look forward to buying our shoes from u. Happy holidays and thank u for being such a good employee.Mrs. Mccloud!”
“Love foot locker, this is my second time this month going into the footlocker town center mall , very friendly staff and very helpful, will be going back love the deals.”
“RED WING! I once again came back. Your boy TY got me right for my work boots. I’m a loyal customer, get me right for my next purchase some “Discount”. I’ll leave my proof by adding a picture. I’m so loyal I drove 1hour and 30min. Ty definitely kept the store open for me and pointed me to the correct boot.”
“I went in to this location to do a return for an item that I purchased online . It was quick and easy and great customer service. The store was also very clean and organized”
“I don’t even write reviews at all but this place deserves it because i had a problem with one of my jerseys and Bryan fixed it right away. I’m telling you that guy is good at what he does and whenever y’all go in there make sure to ask for Bryan because he’ll get you right! Shoutout my boy Bryan! Ya’ll go holla at him ?”
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“Thank you Leslie for the best customer experience, I truly appreciate the service you and your staff provided for my daughter and myself. The guidance, attention to detail, and overall experience was unmatched. We are so lucky to have found you. You are amazing!!!”