First Hawaiian Bank Hawaii Kai Branch is a full-service financial institution that has been serving the community since 1858. The bank offers a wide range of consumer and business banking services, including online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment, and insurance products. With 48 branches throughout Hawaii, three in Guam, and one in Saipan, First Hawaiian Bank is the largest bank in the state. Customers have praised the bank's exceptional service, with workers going above and beyond to assist their bankers. The bank has also been commended for its efforts to remain open during the COVID-19 pandemic, despite the challenges faced by the community. However, some customers have reported difficulties in reaching the bank's customer service, with long wait times on the phone and a lack of alternative communication channels, such as chat or email. Despite these challenges, First Hawaiian Bank Hawaii Kai Branch remains a highly regarded financial institution in the local community.
I am so grateful for the employees at this branch. They are patient and helpful. They always greet everyone with respect and ALOHA!
January 2023
I no longer have any account there. But I needed to get a release of title as I mistakenly threw my paper away. I was helped by John Julian (I think that was his name) he was so very helpful and got everything done for me. Thank you John , I really appreciate the help.
January 2023
The workers go above and beyond for their bankers. I appreciate all that they did to clear my check overnight due to my personal situation I was in at the moment.
