I needed to do some banking and went to this branch. The environment is clean and the experience is friendly as I was greeted by a worker upon entering. My transaction was completed correctly and quickly, the teller and manager were pleasant to work with. I was impressed with this branch/company as ASB is not my main banking... read full comment
January 2021
I walked in to deposit cash. There was no line. The young lady/ Personal Banker Kaloa (or whatever her name was) reprimanded me for not having filled out the form. I walked out. Being reprimanded as a customer is not okay. I’d rather put my cash elsewhere than put up with such a lousy attitude.
January 2020
Absolutely horrible customer service. I asked the teller to split my deposit up into 6 monthly payments, she did NOT do her job now my status is in collections. Stay far away from this I institution because their clerks don't know how to do their job.
