Mortgage Lenders in Honolulu, HI

“Jeff and his team provided exceptional service. He truly went above and beyond to ensure that everything was processed in a timely manner. I would recommend Paradise Home Mortgage to anyone looking to purchase, refinance and everything in between!! Mahalo Piha Jeff!”

“Mark was professional, quick to respond, and knowledgeable about the entire loan process. He kept me and my clients well informed and up to date on every step. He is great about answering messages, calls, and emails quickly. He is straight forward, understanding, and ethical. I like that he makes recommendations according to the client’s goals and honestly communicates what is and isn’t in the client’s best interest. Thank you for your excellent service, Mark! - Beth Yee, REALTOR-ASSOCIATE®| RS-86250”

“If I could give 10 stars I would do it in a heartbeat! Dominica was the best! Very professional, friendly, helpful and not to mention she was able to complete the whole loan process in a week! She kept us informed and updated throughout the entire process. We are very grateful and appreciative for all of her hard work and everyone who helped us. Thank you Dominica for everything!”

“Exceptional Service from a Hawaii VA Loan SpecialistFrom our very first interaction, it was clear that I was dealing with someone deeply knowledgeable and honest. He guided me through the VA loan process with great communication, ensuring I understood every step. He also taught me how to pull my certificate of eligibility.What really impresses me is his consistent commitment to securing a low interest rate. It's rare to find someone so dedicated to their client's financial well-being. This loan officer's expertise in VA loans, especially within Hawaii, and is the only person I recommend to my friends, family, and co-workers.He is professional and transparent, and has good communication throughout the process. I highly recommend this loan officer to any veterans in Hawaii looking for a trustworthy and efficient expert in VA loans.”

“I’ve used Myers capital twice for refinancing my home, and both times they made the process very easy and seamless. As a retired person with healthy assets but no (earned) income, they were able to look at my worthiness in a different light than other lenders. This is why I first used them and then again a second time. Very professional and attentive!”

“Throughout our year and a half long home search process, Ian has been responsive, reliable and communicative. I am a self-employed entrepreneur so I required a unique lending situation. Ian and his team found a several solutions that worked and ultimately we found our new home just this past month. Ian and the team at Infinite Financial are true professionals. Thank you!”

“I enjoyed working with Erica and Kandra! They were on top of all the things that needs to be done from the beginning. I was able to start my mortgage process from far away with zoom call with Erica with step by step process! She was kind and knowledgeable with every thing she does. Kandra was fast with her respond, and she make sure I receive all the paperwork on time.One of the best team out there!”

“I highly recommend working with Clarice. As a first time home buyer, I feel fortunate to have had such a smooth process with a lender. Clarice was patient, responsive, calming and super on top of things. Working with a local company is beneficial too because you have the option to talk face to face. If you are applying for the MCC first time homebuyer credit, they will take care of everything for you and walk you through the process. Even months after business is concluded, I know I can text or call Clarice if I have any questions.”

“I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelming process from loan application to approval. Every step of the way was explained, and it seemed that nothing but good news came from Kennedy on behalf of VU: Rate buy-down, lending credits, even accommodation regarding signing and funding dates. Thank you to Kennedy and the entire VU team for this amazing experience of the biggest purchase of my life.”

“Scott Brewer was wonderful to work with and he put in a lot of extra hours to get our loan approved. He is extremely flexible and accommodating, and was always available.”

“Trisha was wonderful to work with to refinance our home. We had initially started to work with Rocket mortgage and thankfully the process stalled because they were not looking out for our best interest. We called Trisha and explained our situation. She found us a much better long term solution that worked for us, got our appraisal done right away and saved us a lot of money long run. She was so nice to work with, I would highly recommend her.”

“Wayde Nakasone had always taken very good care of us. He is personable, professional, and knowledgeable! It's always great to work with him on mortgage/refinance projects. I have absolutely no problems referring friends and family to him.”

“Curt and Heather were great to work with, they made the process easy and were always there to help us navigate the little (and big) bumps along the home buying journey.”

“Really good service from Aaron and the new accounts department! I tried to open an account however with a bit of inquires I could not. Aaron took the time explaining to me why they could not open the account and that next year they will be more than happy to open the account for me. That interaction with them made me leave feeling cared for!”

“I was in the area last Friday and had to make a pit-stop at this particular branch to take care of business. I arrived -- should anyone need verification of doing said business, I was there between 9:20am and 9:30am -- shortly after the branch had just opened at 9:00am. This branch has parking in a parking structure with a height clearance of 6'8" that my full-sized lifted vehicle will clearly not fit in but there were parking stalls alongside to the right before the parking garage. However, most of the outside stalls were coned off, for whatever reason, as it was not indicated why aside from the signage stating, "For ATM and oversized vehicles." I proceeded to reverse-park in the very first stall but was waiting for two women in the next stall over as I was anticipating them to walk-off but they didn't. Rather, one of the women moved one of the other cones for me which I did so in that, now, open stall. As I got out of my car and was gathering my belongings from the back seat, I was approached by a short Asian lady, with black thick medium-length-non-flat-ironed hair, wearing jeans and a green polo, possibly a lot attendant, and in a hostile tone, greeted with, "Are you doing business at the credit union?" as she began to move the cone next to my car. She continued with, "You can park in the structure," to which I replied, "My car doesn't fit in there." She then stated, "It's 6.8." Now, for one -- I drive a lifted full-sized vehicle. I am constantly wary of height clearances wherever I go. Two -- she must've mistook me as visually-impaired as if I did not see the obviously-stated, HEIGHT CLEARANCE 6'8" sign, literally one of the first signs I looked for, aside from the "Hawaii USA" upfront. Three-- 6.8 does NOT equate to 6'8" LOL !! Anyhow, ended up doing the "business at the credit union" that needed to be done. Thankfully, as I walked into the branch there were two available tellers with such warm and welcoming attitudes, the complete opposite as the woman I first encountered. The teller was courteous, friendly, patient and professional. **Do yourself a favor and go elsewhere if your vehicle will not clear 6.8.... I mean 6 ft 8 inches... as there is no other designated parking to do so** The stars apply to my pleasant experience with the teller. Negative stars for the ill-mannered lot attendant.”

“Financial transactions in Honolulu, Hawaii...My cousin needed a new debit card from American Savings Bank (ASB). I knew about this location because I kept looking at it from across the street last year when our Jaycee group participated in the Dragon Boat Races at Aala Park. Besides being one of the sponsors, ASB also had a very spirited team! I told my cousin that we should go to this Aala Park "Campus" location because it had free covered parking and is a new building! Yes... the interior is very pleasant and clean. There was an employee in the parking structure - acting like a guard and/or guide. Inside, another employee asked if we needed help - I think he was screening us for possible loitering because we were chatting on one of the sofas.Well - it was a successful visit. My cousin was able to finish his transactions successfully. If he needs to return, I would choose this Campus Branch again.”

“During my mortgage refinance, I am extremely pleased with the professionalism, good quality, responsive & excellent customer service that my mortgage loan officer, Victor Davis have provided me during the process from the beginning to the end. The transaction went very smoothly & I am forever grateful.Thank you again Victor for your help!”

“I worked with Reyn Sugai and Amber Hong to get my first mortgage loan on a new house through American Savings Bank. The process with them was seamless! They were always available to answer my calls and texts and made me feel like I was their only customer and their top priority. They got me the best deal and they went the extra mile every step of the process. Great response times, friendly service, and lots of communication. I would not have a house today if it wasn't for them. I made sure to shop around and do my research, but Reyn and Amber definitely gave me the best experience and made sure all questions were answered and made sure I did not have any concerns. I would recommend them any day! Thank you for all your help :)”

“My hubby was being charged $5/mth for paper statements. Lori in customer service was extremely gentle and patient with him and for that we are extremely grateful! Keep up the great work Ms Lori!Much mahalos!Wes Oh”

“Steve is GREAT! He helped us with our mortgage a few years ago and most recently our HELOC. He has been so helpful in finding us the best rates and making sure everything went smoothly. And the best part is, he answered all of our questions and responses were so quick always keeping us in the loop. He made sure we understood all the details and explained it with ease. We are so thankful we found him! We definitely recommend him for all your home loan needs!”

“Everyone at this bank is very helpful! And for all the people complaining about, "OH I HAD TO TAKE MY CAP/HAT OFF," It is the federal law to remove all head wear, sunglasses, and finalize all your cellphone calls while in a bank PERIOD. IF YOU CANT HANDLE THAT, THEN DOWNLOAD THE APP AND DO MOBILE DEPOSITS YOU IDIOTS!!! Anyway, great service ASB Makiki ????”

“Navy fcu is one of the best credit unions I have ever used! From day one i felt welcomed by the staff. Application was super easy and process time was fast. I also love the fact that they have a lot of checking and savings options aswell as good loan and credit card rates! Customer service is always top notch and the employees care about me and answer all my questions throughly! Thank u Navy FCU!!”

“Best bank in Hawaii, IMHO. Their fraudulent transaction department saved my bacon again this morning as they always do without fail and have protected me for years, except for an 11- year hiatus while in Seattle, going way back to the 1990's. I'm 74 and I've seen my share of banks and I LOVE American Savings Bank. The managers, assistant managers and customer service people are always efficient, courteous, friendly, helpful and they truly LIVE ALOHA!”

“Given the cost of materials, shipping costs, and just about everything these days, I found myself in a bind needing to acquire more financing to finish our home renovation.On a referral from a trusted associate, I called upon Kim Norton at Finance Factors -- Kauai, and not for a second did I regret doing so. I would best describe Ms. Norton as highly communicative, transparent and of high integrity. We reached a few obstacles along the way, but Kim never hesitated to go to bat for us and find creative ways to get us to the finish line.Mahalo Kim for your great care and for helping us achieve our goals and dreams!”