HawaiiUSA Federal Credit Union is a popular financial institution among Hawaii residents, with convenient locations across the island. The Kapiolani branch is particularly busy, with long service lines on Friday afternoons, but the credit union also has other nearby branches, such as Waialae and the Main Branch in downtown, where members can conduct their business. The credit union is known for its helpful and friendly staff, who are willing to go the extra mile to assist members, even in unique situations. Despite the occasional long wait times, members appreciate the full-service and convenient locations of HawaiiUSA Federal Credit Union, especially the Ala Moana area branch. The credit union is also part of a larger network, allowing members to conduct most types of transactions at any of the locations. While the credit union does not offer currency exchange services, it is generally regarded as a reliable and trustworthy financial institution, with a reputation for supporting the local community, such as providing assistance after the Lahaina fires. Overall, HawaiiUSA Federal Credit Union is a well-liked credit union in Hawaii, known for its friendly staff, convenient locations, and commitment to serving its members and the community.
This visit was the first visit in a long time that my mother did not have a long line to wait in for banking services. What took the most time was the error the teller made, which had to be reversed and reprocessed.
July 2023
Full service and convenient to Ala Moana area. All personnel are great. They are on my credit union's network so I can conduct most kinds of business there. They do not do currency exchange.
May 2023
Good service, professional staff, good rates. Compared to some other local banks they are way ahead of the game.
