Victra, the local Verizon Authorized Retailer in Honolulu, HI, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the excellent service provided by the store's employees, particularly Joaquin, who was described as very helpful, patient, and professional in assisting with phone upgrades, photo and contact list transfers, and resolving issues. Another employee, Taylor, was also commended for her friendly and efficient service during a phone exchange. Overall, the store has received positive reviews, with one customer rating their experience as a 10 out of 10, better than the Apple Store.
Taylor was a 10 out of 10. Thank you for saving my vacation!! All you ladies were wonderful help!!!
August 2025
Came in to finally get off my parent’s family plan (lol). Received super patient and helpful service! Really happy with my new phone/plan.
August 2025
Joaquin was very very helpful here I just got an I phone 16 and he made sure I was able to get an upgrade without extra charge ! Mahalo braddah ! I thought he was the manager but now I definitely think he deserves a raise super helpful and kind person overall experience was 10 out of 10 way better than the Apple Store !
