Victra, the local Verizon Authorized Retailer in Honolulu, HI, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the excellent service provided by the store's employees, particularly Joaquin, who was described as very helpful, patient, and professional in assisting with phone upgrades, photo and contact list transfers, and resolving issues. Another employee, Taylor, was also commended for her friendly and efficient service during a phone exchange. Overall, the store has received positive reviews, with one customer rating their experience as a 10 out of 10, better than the Apple Store.
Kayla thank you much got in got out and thank you for the new phone and tips on getting that 3rd number removed from my account great customer service recomend this store
June 2026
Joaquin was so patient and thorough with the ladies he was working with before us. Once it was our turn, he quickly solved the problem!
June 2026
Great service at this location! The staff were incredibly helpful and friendly, Joaquin was wonderful.
