Victra, the local Verizon Authorized Retailer in Honolulu, HI, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the excellent service provided by the store's employees, particularly Joaquin, who was described as very helpful, patient, and professional in assisting with phone upgrades, photo and contact list transfers, and resolving issues. Another employee, Taylor, was also commended for her friendly and efficient service during a phone exchange. Overall, the store has received positive reviews, with one customer rating their experience as a 10 out of 10, better than the Apple Store.
Selena went above and beyond and helped me get my ipad fixed and even stayed towards closing hours when she was manning the store in Kapahulu herself. Verizon, give her a raise please because I was very stressed out but she helped me very kindly and with a lot of patience.
April 2026
I stopped here because I saw the store and it was open and I needed a new phone case. No wait, great price and awesome service!
March 2026
Kayla was great! Exceptionally knowledgeable and fast. She provided excellent service!
