Verizon's Kahala Mall location is highly praised for its excellent customer service and knowledgeable staff. Customers have highlighted the helpfulness of representatives like Nicole, Nick, Craig, and Ashley, who have gone above and beyond to assist with various issues, from complicated phone problems to lost devices. Visitors report quick and efficient service, with staff providing clear instructions and support, especially for those who may not be very technical. The store offers convenient options for online orders, including in-store pickup and same-day delivery where available. Overall, Verizon at Kahala Mall is recognized as a reliable choice for mobile, 5G home internet, and business needs, making it a standout among other carriers.
Craig and the Verizon staff are the best help someone could get if they’re having difficulties with your phone. Highly recommend him and his college Jo!
January 2024
Nicole SAVED my day twice! Went to several stores for help & she was the only one who could properly assist me with my complicated phone issues. If you need help & great costumer service, kahala mall location is the place to go & Nicole is the rep to see! Mahaloz ?
January 2024
Nicole is the best, highly recommend this store to anyone.
