“I came in on a Saturday with my iPhone 13 Pro Max screen completely yellow. The shop is open every day and they accept walk-ins, which was super convenient. In about 1 hour, my phone was fully repaired. We were helped by Maia, who was really friendly. Since we came all the way from Napili, she kindly gave priority to our device.
The total cost was around $200. They charge a $50 diagnostic fee, but if you go ahead with the repair, that amount is deducted from the total.
The only downside is that the screens aren’t official Apple parts, and you can feel they’re a bit slower to respond, but that’s the tradeoff for paying less than at Apple”
“You never know what kind of out of the box requirements may present themselves, which is why I am extremely grateful for the great and professional team at PWC.Imagine a mission where communications are vital to the success and imagine having a plan where everything goes wrong, well I lived it. In an instant we needed an array of communications equipment to build an infrastructure for the unnamed team of Watermen we were training, the equipment I had brought with me was too cumbersome, so I reached out to every communication entity in the state and PWC stepped up and answered the call. This team was prompt, professional, well equipped with an array of different equipment, and very fair in their pricing.This mission was only a success due to their rigid state of flexibility.Thank you PWC!”
“The service was outstanding. It was fast, straightforward, and I appreciated learning about all the options. Their help was instrumental in narrowing down my phone choice.”
“They were a lifesaver for me while on vacation in Maui. They were fast, competent and reasonably priced. They were also very busy, so make an appointment! Too many people in the store were expecting free and immediate help, but these guys aren't Apple! They are professionals and this is their business. Thanks...I really appreciate your good work.”
“Don't get me wrong, I have had bad experiences with T-mobile, but as a European tourist I really struggled to find a SIM compatible with my phone when I arrived here: I tried AT&T and Verizon without luck, but this store was immediately able to sort me out. The signal worked really well throughout my two months in Hawaii. Friendly, helpful staff here!”
“Only reason this is getting 4 stars is because Volter did an amazing job with providing us excellent service! I came in to trade my phone in for the newest iPhone and there was quite a wait.. Volter seemed like the only associate greeting the customers coming in, idk if it was his designated task to be the greeter but everyone else did not seem as friendly. When it was time for us to be serviced, I was so happy to have Volter. He was so personable and was very efficient. I was wondering why it took so long because we got out of there so quick, the other associates didn't even finish with the customers from when we walked in. Volter is the definition of excellent customer service!”
“We had the pleasure of having Katt help us add 2 phone lines to our existing internet plan. She was incredibly knowledgeable, and made the entire experience go as smooth and fast as could be. Add in the fact that spectrum has the best contracts available, and you get a flawless experience. I need a 6th star. Katt you're the best!”
“Bronson was fantastic.
He was personable, efficient and knowledgeable.
He explained my options clearly and I am happy with the phone and the deal.
Big mahalos!”