Verizon, the renowned telecommunications company, has a strong presence in Kahului, HI, through its authorized retailer, Victra. The store is known for providing exceptional customer service and a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers strive to create the best possible experience for their guests. Customers have consistently praised the staff, particularly individuals like Johnny, Bronson, Desiree, and the "little Des" and "big Des," for their exceptional service and expertise. Customers have highlighted the store's ability to understand their needs and provide tailored solutions. Bronson, in particular, has been commended for his problem-solving skills, time management, and ability to effectively assist customers. Desiree has also been praised for going above and beyond to ensure customer satisfaction. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have appreciated the store's efforts to make their experience enjoyable and memorable, with one customer even describing the staff as making them feel like "family." Overall, Victra, the Verizon Authorized Retailer in Kahului, HI, has consistently provided exceptional customer service and a wide range of wireless solutions, earning high praise from its satisfied customers.
John was very knowledgeable and made sure everything transferred before I left.
February 2026
I had such a great experience with the Verizon Rep, J.Bowling he was so helpful and very respectful when dealing with other customers while helping me. I appreciated the service he provided. My experience was amazing because of him 👏👏
February 2026
Jonah was very helpful and walked thru all the differences with new phone. Good customer service and demeanor. Showed real aloha.
