Verizon, the renowned telecommunications company, has a strong presence in Kahului, HI, through its authorized retailer, Victra. The store is known for providing exceptional customer service and a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated store consultants and managers strive to create the best possible experience for their guests. Customers have consistently praised the staff, particularly individuals like Johnny, Bronson, Desiree, and the "little Des" and "big Des," for their exceptional service and expertise. Customers have highlighted the store's ability to understand their needs and provide tailored solutions. Bronson, in particular, has been commended for his problem-solving skills, time management, and ability to effectively assist customers. Desiree has also been praised for going above and beyond to ensure customer satisfaction. The store's mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have appreciated the store's efforts to make their experience enjoyable and memorable, with one customer even describing the staff as making them feel like "family." Overall, Victra, the Verizon Authorized Retailer in Kahului, HI, has consistently provided exceptional customer service and a wide range of wireless solutions, earning high praise from its satisfied customers.
Bronson was fantastic. He was personable, efficient and knowledgeable. He explained my options clearly and I am happy with the phone and the deal. Big mahalos!
June 2024
Bronson was very kind and professional he listened to my issues and was very knowledgeable of the products.
June 2024
Johnny hands down by FAR is the best service I have ever received at any phone/cable company, quick and the homie. If ur gonna go w Verizon, you better hope you get Johnny.
