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“We just walked in here for a last minute car rental and we had a stellar experience with Nikki. She is the epitome of a customer service professional, she was lovely, knowledgeable and she didn't push us on the extra fees unlike the Avis sales people. I'm so glad we picked Enterprise for our rental car needs. We would definitely come back and rent a car here again on our next visit to Hawaii.”
7:00 AM - 7:00 PM
74-5596 Pawai Pl #4A, Kailua-Kona
Car Rental
“Process was extremely easy. Directions to find them were perfect. The day was incredible. What a fun way to see the island. Beats the hell out of tour vans/buses.”
“We had an amazing time with our Daisy Jeep Wrangler. Easy pick up & drop off, no extra wait time. The goodies (cooler, bodyboard, picnic chair) really made our trip more fun!”
“Ended up in Kona's ER during my Hawaii trip and had to delay my departure for one week. The team at the Kona Airport National Rental Counter were terrific! I particularly want to recognize the supervisor, Tyler. He was professional and helpful. The customer service was outstanding. Thank you Tyler and team.”
“I would highly recommend renting from this company! They were very responsive with any questions we had and the Jeep we rented was AMAZING!! Perfect for all your big island adventures!”
“I have an account with Enterprise BUT to complete my driving in all fifty American states, I chose Kona Scooters. Enterprise next time around. This time was for the thrill of the experience. If you want to see the observatory or the volcano, rent a car from Enterprise, if you want to ride faster and easier than walking, rent a scooter!”
7AM - 10PM
73-5622 Kaiakoili St, Kailua-Kona
Car Rental
“What a great experience! At first we were confused because Sixt is not located at the Kona airport. They are in north Kona which was unexpected but fine. The shuttle ride was quick. Their rental counter is sleek and modern. The rental process was quick. The price was unbeatable and car was awesome - BMW! We will definitely rent from Sixt again.”
“Rented a van from them for a couple weeks and they're communication, service and vehicle were great and exceeded expectations. Very friendly and the airport shuttle was great.”
“We had a very pleasant experience with Payless rental, their shuttle drivers were extremely friendly and helpful and were constantly helping with passengers' luggage's big or small. There was quite a line but it was moved efficiently. We signed up for a suv and asked specifically if we may have a jap suv for fuel efficiency and drivability. There was no aggressive selling pitches and everyone seemed quite happy working there. No issue or over charge when returned. And the price was competitive.”
5AM - 10:30PM
73 104 Aulepe St, Kailua-Kona
Car Rental
“During our stay in Kona, my wife became physically ill and was barely able to move. Robert, the shuttle driver was amazing. He had to use the electric ramp to assist in loading. When we arrived at the airport, Robert managed to aquire a wheelchair for my wife.
Thank you, Robert for your help and caring for your Hertz clients.”
“AMAZING CUSTOMER SERVICE!
1st off, I am amazed by the number of complaints about waiting times... ITS HAWAII! It would be ridiculous to expect there not to be lines at ALL rental places in this place we call paradise!
No specifically for me, the service was wonderful. I was already happy with the service when picking up a car, but do to iron man they didn't have the car I rented so they gave me a minivan and told me to return after the weekend and exchange it for the economy car. I came back, the exchange was super quick. The next day, we realized that my wife's sunglasses were in the van we just traded. I went to them in the morning and the ladies were so genuine in wanting to help! I wish I had got their name, but one of the ladies spent almost 20 minutes to track down and go across the street to search the van. She found the sunglasses and again, couldn't be more friendly! Mahalo Nui!”
5:30AM - 10:30PM
73-200 Kupipi St, Kailua-Kona
Car Rental
“Aloha exemplified. This is my 3rd time renting from this Dollar location. Fabulous experience with the Manager’s Special and incredibly friendly shuttle driver, manager and staff. The car was super clean and wonderful to drive.”
“Can I get direct phone number to this branch please ? The number in the google search is going to main branch but i want to talk to avis team at this branch ? Thanks in advance.”
“Rented a standard SUV but the lady checking us out told us about the road/4x4 restrictions so we upgraded. Shayna (sorry if that’s not spelled correctly!) was an excellent help when checking out. The first car had a defect so she immediately exchanged it , gave us a map, was knowledgeable about the insurance needs etc. the car so far has been great.”
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“Super smooth and quick check in and return process. Free airport shuttle made everything even easier! The staff were friendly, professional, and helpful. We will definitely be renting from them again!”