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“Super smooth and quick check in and return process. Free airport shuttle made everything even easier! The staff were friendly, professional, and helpful. We will definitely be renting from them again!”
7:00 AM - 7:00 PM
74-5596 Pawai Pl #4A, Kailua-Kona
Car Rental
“Process was extremely easy. Directions to find them were perfect. The day was incredible. What a fun way to see the island. Beats the hell out of tour vans/buses.”
“We had an amazing time with our Daisy Jeep Wrangler. Easy pick up & drop off, no extra wait time. The goodies (cooler, bodyboard, picnic chair) really made our trip more fun!”
“Ended up in Kona's ER during my Hawaii trip and had to delay my departure for one week. The team at the Kona Airport National Rental Counter were terrific! I particularly want to recognize the supervisor, Tyler. He was professional and helpful. The customer service was outstanding. Thank you Tyler and team.”
“I would highly recommend renting from this company! They were very responsive with any questions we had and the Jeep we rented was AMAZING!! Perfect for all your big island adventures!”
“I have an account with Enterprise BUT to complete my driving in all fifty American states, I chose Kona Scooters. Enterprise next time around. This time was for the thrill of the experience. If you want to see the observatory or the volcano, rent a car from Enterprise, if you want to ride faster and easier than walking, rent a scooter!”
7AM - 10PM
73-5622 Kaiakoili St, Kailua-Kona
Car Rental
“What a great experience! At first we were confused because Sixt is not located at the Kona airport. They are in north Kona which was unexpected but fine. The shuttle ride was quick. Their rental counter is sleek and modern. The rental process was quick. The price was unbeatable and car was awesome - BMW! We will definitely rent from Sixt again.”
“Rented a van from them for a couple weeks and they're communication, service and vehicle were great and exceeded expectations. Very friendly and the airport shuttle was great.”
“We had a very pleasant experience with Payless rental, their shuttle drivers were extremely friendly and helpful and were constantly helping with passengers' luggage's big or small. There was quite a line but it was moved efficiently. We signed up for a suv and asked specifically if we may have a jap suv for fuel efficiency and drivability. There was no aggressive selling pitches and everyone seemed quite happy working there. No issue or over charge when returned. And the price was competitive.”
5AM - 10:30PM
73-104 Aulepe St, Kailua-Kona
Car Rental
“The car was great, but the service engine light was on. I reported it and they gave me the option to take another car, but I was OK with it if the service rep was as the car was running fine. There was also a piece of headlight trim, missing, which I also reported and took pictures, but the service rep appeared to be OK with it. I only wish that the reps would document these issues when they’re reported And the customer should get an email confirming that.”
“Car had a little under half a tank at recieval which I thought was odd. Regardless my flight was like nearly 2 hours delayed and per policy Alex and his team were here to take care of us. I really appreciated their patience and taking care of us so we too could head home for the night.
Despite several negative reviews I think the people working this location do the best they can with what they have.”
5:30AM - 10:30PM
73-200 Kupipi St, Kailua-Kona
Car Rental
“Aloha exemplified. This is my 3rd time renting from this Dollar location. Fabulous experience with the Manager’s Special and incredibly friendly shuttle driver, manager and staff. The car was super clean and wonderful to drive.”
“Can I get direct phone number to this branch please ? The number in the google search is going to main branch but i want to talk to avis team at this branch ? Thanks in advance.”
“Rented a standard SUV but the lady checking us out told us about the road/4x4 restrictions so we upgraded. Shayna (sorry if that’s not spelled correctly!) was an excellent help when checking out. The first car had a defect so she immediately exchanged it , gave us a map, was knowledgeable about the insurance needs etc. the car so far has been great.”
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“We rent cars frequently while traveling. Enterprise has hands-down been the best company to rent from. The customer service has always been top-notch, quality cars to select from, often receive a free upgrade. No long lines to deal with compared to other rental car companies. We use our Costco membership to receive the best price.”