June 2018 by Carl Ferrin
The new management are rip offs! They are un- professional! They break things and will not replace them, saying the vehicle is to old! Corporate will be getting a piece of my mind!!!!!!!!!
February 2018 by Meekz Boyy
They have no customer service what so ever!
You can be polite and nice on the phone and they answer with a very nasty attitude only nice person there is Kulena very nice girl and helpful!
If it's not her then good lucky they have nasty attitudes and give you hard time to get tire prices! Like hello do you want our business or not!
Why I don't call firestone unless I have to and when I do they can't help me they give me the run arounds smh!
January 2018 by Drew Simpson
They don't honor appointment times for not very good reasons and also sometimes you make an appointment and then say you didn't make one. Relatively nice, and sometimes good deals, but rather poor customer service overall. Would do somewhere else if you can.
December 2017 by Dawn Adele
I supposedly had my oil and oil filter changed 2 months ago. I seriously drive my car very little since I have a home based business. My car has been making an odd sound and I took it to a local garage that has more services than Firestone. They said they needed to look at my oil filter to see if there was any metal in it. The oil filter was black!!! My oil is an extremely dark brown color. For my oil and oil filter to have been changed 2 months ago my oil should still be somewhat clear and my filter should not be black. No more Firestone for me!!!
October 2017 by Michelle Browder
Friendly service from the moment I walked in to the moment I walked out. Upgraded my tire at no additional charge since they didn't have my brand available. Took care of my car with seat covers and handling. Explained the charges, and gave me options. My second time using them, and I will continue to do so.