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“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
Open 24 hours
711 Kapiolani Blvd #975, Honolulu
Internet Service Providers
“It good to have is an experience is feel good to have that in here to u ok I loved that I like that is feel free and safe for own safely in experience I have say to my self in here to u thank you ! Am glad heee to have you thank you ! By from drusilla leilani burt it me by me DLBurt ....”
“I've had trouble with my apps on my phone, came in & staisha has helped me within minutes!! She's very knowledgeable and very kind . Thank you for your service ! Highly recommend to see her !!”
“My organization has been with Servpac for a number of years and we are extremely happy with the service. We were previously with another VoIP provider and prior to that with the local landline provider. What a difference it was switching to Servpac because the service itself to the customer support personnel is phenomenal. The customer support is very supportive, responsive, and helpful. With a main office and two external program sites it was critical to have a service that is seamless and reliable, and ServPac just that — seamless and reliable with great customer service! Thank you, ServPac.”
“Nicole SAVED my day twice! Went to several stores for help & she was the only one who could properly assist me with my complicated phone issues. If you need help & great costumer service, kahala mall location is the place to go & Nicole is the rep to see! Mahaloz ?”
“As soon as I walked into this Verizon store a woman immediately came up to me asking if I needed any help. I was there to only ask about their different internet plans to it was only going to be a short visit for me where I wouldn't be looking around for anything else. She was awesome and I wish I had written hr name down but I'm sure she will remember me if she reads this review. She also didn't best around the bush like other stores did to me and gave me only exactly what I wanted to know about unless she had a better option for me in which she did and if I could rate her as well she'd get 10 stars. I will be going back to this Verizon to do on the advice she gave me. I only go on that side of the island once a month so I'll be back there in about 3 weeks and then I'll be a part of the Verizon Plan. Aloha”
“Went to Kahala Mall this morning. Needed info about my Spectrum account. Liz helped me. WOW! She is AMAZING!!! She answered all of my questions and explained everything clearly. Her people skills, friendly demeanor and professionalism is an asset to any company and fortunately for Spectrum, Liz made the choice to be employed there.Thank you, Liz! Good job!(Give her a raise!?)”
“I had problems that I couldn't identify and I believe it was Ryan fixed problem, showed me how to do myself and didn't make me feel incompetent. I am extremely happy.”
“Great experience here Deslynn really knocked it out of the park with customer service we travel all over the US 280days a yr and she made me feel like I was at home this is a stepping stone for her she will go far in anything she puts her mind 2 thanks Deslynn”
10:00 AM - 8:00 PM
350 Ward Ave #106-98, Honolulu
Internet Service Providers
“Yesterday, Brandon was totally awesome and of great help. I had to go to the store to get a replacement phone. While there I asked how I could get their lower rate. I had been with Spectrum Mobile since the beginning and was paying more than their $29.99 rate. Brandon told me who to call. When I call the first time, the guy on the line told me that I had to get a third line in order to get the lower rate, which is not what I had been told. So I went back to the store and Brandon helped me get to the right people in order to get the lower rate. Thanks again for the great customer, Brandon!”
“Nice ambience but hard to know how many are ahead of you that are either walk-ins or reservations. Customer service agents were pleasant and efficient. Strongly recommend making an appointment well in advance.”
“It was very busy when I got there. Signed in and was 5th in line. This was at around 10:30 am on Thursday.Line moves okay not so quick. Only two representatives were working at the time.Overall, great service and everything was smooth.”
“Alamoana Spectrum store opens until 8pm. Came in 25 minutes before closing on a Wednesday night and checked in on tablet at the front of the store. Received text that I'm in line and they will be updating me soon. Okay 10 minutes to go and 5 people in front of me. The workers surprisingly blitzed through and Van was so kind in helping me retrieve the new modem. 5 stars quick and friendly service.
Recommend to all my family and friends.”
“We had some crazy wiring and challenges to installation in the home and Isaac made it look easy. He was so friendly and explained everything really well and everything was set up perfectly. He really took care of the aesthetics and made it look great.”
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“Larry and Jurian helped me out very good and very quickly, this is a 10/10 recommend!They also moved places and are now located on the 159 Kaiulani Ave, Go check them out!!!!”