Department Stores in Kaneohe, HI

“Junny was EXCELLENT! He was patient to explain details and did a great job figuring out the problem with my dishwasher. He is a huge asset to your company in a day and age where good customer service is hard to come by. Thank you Junny!
The one thing that I did not care for was that I could not get a hold of a person while having issues with my appointments being cancelled two times. This was extremely frustrating. You can only go so far with AI.”

“I cannot remember a time when I’ve shopped at Ross’ and met an unhappy employee. I had gone to the Windward mall to find a few things I needed and all but 1 person working there seemed unhappy. I should have tried Ross’ there, but had my mind set on Windward City Shopping Center. So off I went. As soon as I walked through the door at Ross’, (12/16/23) the greeter set the mood with a big smile and a “Hello”. Then there was the woman working in the isle putting things back in the right places. She directed me to where the items I wanted would be found, and even started to walk me there, but I told her I’ll go check it out. Then the cashier. Such a sweet heart. And a “mahalo” from the greeter on the way out. Everyone was so pleasant, welcoming and professional. The Aloha spirit is always alive there. Thank you Ross, for keeping your employees happy. It shows! And this senior Citizen really appreciates it ? ?❣️ ? ?”

“Located in Windward Mall, this Ross is plentiful! Do all your major home goods, kitchen needs, wall decor, skincare, baby needs, and of course clothing purchases!
This place is clean, well-staffed and well-stocked, and conveniently connects directly to Kane'ohe's favorite mall. Perfect place to shop and hang out at.
Lots of clearance clearly marked along the store's perimeter. All the shopping carts work too, which is a standard haha.”

“Went to windward mall today and Ethan was AMAZING. he went above and beyond for my daughter. We really appreciate him. He is definately worth a raise and then some. He is very kind and compassionate. He has great customer service. He made my daughter and i feel very welcomed. Please give him a raise and make it known that he is AWESOME? MAHALO NUI ETHAN”