Victra, the local Verizon Authorized Retailer in Kihei, HI, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the store's efficient and helpful service. Justin and Ihilani worked hard to find the best solutions for customers' account needs. Mike and his manager went above and beyond to get a customer set up and taken care of, providing the "best customer service ever." The staff is described as patient, friendly, and able to assist multiple customers simultaneously, resulting in a smooth and quick experience. One customer, a "dinosaur phone user," was highly satisfied with the service, noting it was far superior to their previous experiences at an AT&T store.
The fellow who helped me set up the SIM card and plan made everything so easy. No pressure, just honest professional service. Four people - a taxi driver, a store clerk, a customer in another store and a bus driver - gave the same positive testimony. Glad I took their advice.
July 2024
We has several changes that needed to be made in our account and Justin and Ihilani worked hard to find us the best ways to make everything work the way we needed it to!
June 2024
My phone wasn't Working. Mike from the kihei verizon store along with his manager, went above and beyond the call of duty to get me set up and taken care of. The best customer service ever!
