Victra, the local Verizon Authorized Retailer in Kihei, HI, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the store's efficient and helpful service. Justin and Ihilani worked hard to find the best solutions for customers' account needs. Mike and his manager went above and beyond to get a customer set up and taken care of, providing the "best customer service ever." The staff is described as patient, friendly, and able to assist multiple customers simultaneously, resulting in a smooth and quick experience. One customer, a "dinosaur phone user," was highly satisfied with the service, noting it was far superior to their previous experiences at an AT&T store.
SUPER helpful. Devon? I think was his name and a lady I did not catch the name of did their best to help a super uncommon issue of me trying to get data off of a VERY old iPhone. Greatest experience I’ve had at a Verizon store in the 13+ years I’ve been a customer.
May 2026
Awesome rep was calm, patient, knowledgeable, and respectful.
March 2026
Great customer service Explained everything and helped so much 👍👍👍
