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“Awesome place to ship things with the staff being so friendly and with great customer service. Kehau took care of me today. The owner Owen is terrific, giving away items to customers. Got some guavas today. So happy. Mahalos Owen.”
“They are a lifesaver for a multitude of services. They can ship and package items, but they can also handle had copies digitally scan and forward the data to your target email or destination.”
“I just visited this location for the second time and both experiences delivered outstanding customer service! Selena took such amazing care of the items I was mailing, which has given me peace of mind. This store will be getting more of my business in the near future!”
6:30AM - 7:30PM
277 Elliott St, Honolulu
Shipping Centers
“Shipped my dog from Big Island here and the employees are full of aloha. They came and let me know when the flight was delayed and told me I had enough time to go get a cup of coffee and come back. Very smooth travel.”
“I enjoy going to this place the staff is super friendly and always ready to help me print out my labels from my phone which I dnt have a clue but no worries they are always will to help you with whatever it is you need ,!!”
“Super convenient and ease use copiers. Except that one time, I needed help with laminating, and female team member (shucks, forgot her name) was courteous getting the job done. Been to this location many times, and they are consistently friendly and helpful when needed. Way to go team!”
“On Jan 13th, I went to this store and had about 5 items to return to Amazon. Needless to say this is the first time I messed up with my items by having Whole Foods codes instead of the UPS Store Drop off labels. I’m so glad I had this young man Ryland who is always professional and so patient whenever I’m there. He showed me how to go back and cancel my return and correct the scan labels. He’s quiet and pleasant to work with. I didn’t know there was a long line behind me until some girl that works there scared me by loudly saying can she help the next person. Thank God He was still nice by saying it’s ok after I apologized. Kudos to Ryland. Need more people like you around.”
“Wonderful experience for especially going in on an emotional level of grief. Went to get my moms picture edited and blown up to make programs for her funeral. Eddie was a angel. Patient, knowledgeable, nice and efficient. Not enough words to express my experience. I will be back. Mahalo Eddie!!”
“Another excellent customer service support done by Pinoy Express Cargo team here in the Philippines for facilitating a swift delivery from port all the way to our house!#5stars!”
“i've been mailing things for years and recently moved to the island. in jersey, government workers could not care less about you and will treat you like crap. i was so pleasantly surprised when i started coming to this post office because the employees are extremely kind and willing to go the extra mile for you. i love this post office so much and wish other USPS locations were like this!!”
“Exellence service with Gerry. Always work fast and have great knowledge of postal stuff. Very easygoing guy and always friendly. He is a number 1 usa postal guy.”
Open 24 hours
94-050 Farrington Hwy, Waipahu
Shipping Centers
“Shipping for Filipinos by Filipinos. This is shipped by ship and they double check everything before sealing the deal. If you want faster and more expensive, by all means go elsewhere. For the service they provide, the price and the service is more than sufficient. I have sent a few and they arrive even in the south of the Philippines in a small barrio, they have my trust with my packages now.”
“I love this charming little post office in Historic Ewa! There was no line when I went around noon time on a Tuesday to mail out my passport renewal. I was told by an employee that mailing out the application can take up to 3-4 months for passport to come back. He suggest that I apply for renewal with the post office facility and it will come less than a month. He was kind enough to take me without an appointment! And sure enough, my passport came in 3.5 weeks without the rush option. I just paid the standard fee. Everything was so smooth and now I am happy to say this is my regular post office from now on. Mahalo for your great service!”
“Not sure if there is an actual UPS kiosk, because the greeter directed me to one of the cashiers to send off my box. Either way, my box is getting shipped so I'm happy”
9AM - 12:30PM
99-040 Kauhale St, Aiea
Shipping Centers
“i got my passport renewed today at the uspost office in aiea, hawaii 96701. i sincerely want to thank kelsey for her outstanding, excellent, professional customer service. her patience, kindness, humbleness. her knowledge was sincerely appreciated. thank you kelsey for making my day. you were truly appreciated. aloha 96792”
“Shout out to CJ who was so kind and helpful! Please recognize him for his excellent customer service skills. He helped me mail out several packages and I sincerely appreciated his patience and kindness so late in the afternoon.”
“Steve or “Stephan?” (tall white guy) was extremely friendly and helpful. I had 8 big moving boxes to ship and he helped make the process quick and easy. These boxes were turned away at the UPS hub but Steve helped me out to get them shipped.”
“This came in clutch now I can just drop all my packages off instead of waiting for the truck to come my house. Use the stairs to 2nd floor because elevator takes 5 minutes for come down”
“Shay helped me out with Notary Public Services. She’s super knowledgeable on the process and procedures for legal documents. This store’s always fast and helpful.”
“Service has suffered due to lack of staffing but that's beyond their control. Easy pickup and shipping process... Cost can be higher that Hawaiian Air Cargo but timing can be more flexible...”
“For years we have sent boxes thru them. It does get there in 6 wks intact. I like howw how we would call, then they come, go over the list. Check the box, if not tied well they use straps. Then finish the paperwork, about ten to fifteen mins per box.Last day of Feb a box to my aging mom in law. Elderly supplies.Then this whole covid quarantine happened. Guess what? Apr 15 the box arrived in Zambales. ..”
“Joseph &’ Kelsey went above and beyond when providing customer service for my print job. we arrived right before closing and still received premier customer service. They rocked !”
“Took a few tries but someone did pick up the phone. They were very kind and gave specific directions and information. I was able to find out what I called for and she even gave me advice about sending my box air cargo. She was very helpful for sure.”
“I appreciate the friendly solo worker I encountered at the counter despite the long line. The wait can be a bit frustrating but it is not the worker's fault. As someone else mentioned, it is just poor city planning and hopefully they will make good changes to accomodate the growing population here.”
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“I love reviewing post offices, and this is honestly my absolute favorite post office anywhere, which makes me wonder why I haven't reviewed this location before now. What you need to know is that the hours are limited. This USPS is in a trailer on what was the Dole agricultural employee store/ administrative area on Kania road. The store has now become a rum distillery and the office spaces now house a farmer's market every Friday afternoon. The post office remains, but has never needed to expand availability, as it still serves a very small community. That said, if you can make the time work for you you will discover that there is rarely a line. Even better (in my opinion!) on the rare occasion that you are in a line, that line includes a wonderful location, fresh air, and a good chance of being able to talk story with a few interesting people. This is no humdrum location. It is as country as one can get along a busy road and the customers who find their way here are living on a slower timeline than those who seek out a city location. Take a few deep breaths and enjoy the pace.”