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“Went to get my son the iPhone 11 today (5-19-2024) Renae/Ranay was the one that helped us. I hope I spelled her name right. I didn't notice a name tag on her BUT, after her helping us I asked for her name to thank her. She was kind, patient, very informative & knowledgeable. When we walked in she mentioned to us that the systems were running slow. I'm assuming due to the power outage the night before that's why the systems were probably running slow due to that. She kept reassuring us she was working on getting everything set up for us. It actually didn't take that long, I was expecting longer lol. Glad it didn't & everything worked out great. I had a great experience here!”
“My organization has been with Servpac for a number of years and we are extremely happy with the service. We were previously with another VoIP provider and prior to that with the local landline provider. What a difference it was switching to Servpac because the service itself to the customer support personnel is phenomenal. The customer support is very supportive, responsive, and helpful. With a main office and two external program sites it was critical to have a service that is seamless and reliable, and ServPac just that — seamless and reliable with great customer service! Thank you, ServPac.”
“I contacted Jason to set up our Direct TV. He designed and set up our entire home entertainment system. Great customer service, quality work, timely installation. Do not hesitate to call The Satellite Guy.”
“Great installers, great tv & internet service all installed in less then 4 hrs. Couldn't be happier. Microcom's sales & install team gives great service. Didn't have to wait long for installation. Would definitely recommend to friends & family.”
“Updated 051923: after my last update, Jared promptly emailed me and at long last finally got the issue fixed.Update: Make sure all payments are accurate. Once your account is closed, you'll NEVER get a refund for any excess payments, no matter how many times they say the refund is on the way.”
“After attempting to activate my new iPhone 15 Pro Max with Verizon's online costumer service after 3 hours and no success I went to the Verizon store in Kapolei for help. Jay, sensing that I was frustrated, provided exceptional service by trying your resolve the issue and talking story. He identified that the issue had to do with the eSIM. Once the issue was identified Jay was able to successfully activate the new iPhone on my Verizon account and iPhone. Thank you Jay for making a frustrating situation better.”
“The Staff is a bit quiet and friendly. I had a terrible time unlocking my cell phone physically. Even remotely the staff did everything to help me. Do not use the Samsung A series to port your number over from TM to boost. Better to buy or finance a cell phone from boost. Which I am doing because I have no other choice. The plans are the best for cell service TM doesn't have enough Towers in the Southside of EWB.”
“My wife and I met Regina at the Verizon Pearlridge location. She assisted us in upgrading my Samsung Galaxy S10e to the latest Galaxy S26. Regina worked with us to get the best deal possible for the family and we will never forget that! The check-in Kiosk was not working but she was kind enough to tell us not to worry and she got us even though there were customers she was already working with. Regina and other awesome customer service representatives are the reason why I still stick with Verizon after 20+ years!”
“Staffs were friendly, courteous and well informed. Went there to purchase new updated cellular for granddaughter because her old phone was not working serviceable (technical problems). Wanted to upgrade my cellular but not completely sold to the idea and products expensive. Wanted a new battery for my phone but was informed they do not carry sell batteries. Sad to hear that!”
“The older gentleman man with the glasses (I forget his name- darker skin) he drives a motorcycle and is retiring soon in February I believe. He was so kind and patient assisting my mom every step of the way with her Asurion device replacement claim. You hardly see good customer service now days but when you do it stands out. Great job!”
“DJ (Daiandre) helped me at this visit. He was professional, courteous, knowledgeable and eager to assist. Thank you, DJ, I appreciate you. Awesome customer service.”
“Visited the Spectrum Store in Pearl City to purchase a new phone . Elizabeth was courteous, knowledgeable and friendly. After a few questions we went ahead and purchased a new phone. We did a walk-in appt and didn’t wait long but I’d say make a reservation to avoid any possible wait times.”
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“WHAT AN INCREDIBLE EXPERIENCE WE HAD AT SPECTRUM MILILANI. MAHALO TO KRISTOFFER AND ZAIKEA FOR ALL YOUR HELP. YOU WENT ABOVE AND BEYOND WHAT WE EXPECTED. KEEP UP THE GOOD WORK.”