REI is a well-regarded store for outdoor living, offering a wide selection of active wear, camping gear, and mountaineering equipment. Customers appreciate the friendly and helpful staff, who provide knowledgeable assistance in finding the right gear. Many reviews highlight the store's impressive range of products, including shoes, clothing, and essential backpacking items. Although some items are considered pricey, shoppers find value in the quality and durability of the products. Additionally, the co-op style membership is noted as beneficial for better service. Many customers have had positive experiences, describing their visits as amazing and expressing a desire to return. Hidden gems can be found in the returns section, and occasional sales add to the appeal. Overall, REI is a favorite destination for both new adventurers and seasoned outdoor enthusiasts, with a strong commitment to quality and customer satisfaction.
Stock can be miss placed causing issues at checkout. But friendly, helpful staff, but again ID Law says they need to sell it at the lower price, but checkout staff is likely unaware. I was unaware as well at that time. Good out door store.
May 2026
Very helpful. I dont know alot about bikes but got our tires fixed
March 2026
I came in to get a key for a Thule roof box and KJ was incredibly helpful. We ended up replacing the lock core because it was stripped and she installed the new one for me right there in the parking lot. Highly recommend for anyone looking for help with their roof box.
