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“Emily Haas was excellent! As first time homebuyers we had all kinds of questions and Emily did a great job helping us navigate the process! Not only that, but we were out of state as well (moving back to Idaho after years away) and she was great about making sure we met a super quick closing and was an excellent communicator. ICCU was the easiest part of the home buying process for us! Though we had other loan services offer us perhaps a little bit lower rate, by far ICCU had the best service and why we chose to go with them. Emily was timely, professional, and kind, and we will be recommending her to our family and friends as well. If you're hoping to have a great home financing experience I whole heartedly recommend Emily at ICCU :)”
“For those who need to go to ATM for this location, you wanna go from 5th or Front street. You can not enter from the 4th street (exit only) . I had to drive around circle to find out where it was. Kind of confusing lol I hope this will help!”
“I’ve been to many branches. This one has the best customer service!! Tellers are always willing to take the time to solve problems.At another branch yesterday, one of my concerns was completely blown off, offering no assistance at all. I was ready to leave the credit union for good.Today, at the Crossroads branch, Will was amazing. Listened and solved my online banking issue. Because of how he handled this, I will stay with STCU.”
“Kaisa was the greatest bananager I’ve had the pleasure of demanding to speak to, very informative and knowledgeable! Tom at the front desk was also very helpful and I’m sorry but someone had to say this, lilac is undoubtedly his color.”
“Erin the notary did an exemplary job notarizing on 4 jobs. She was very helpful solving all of our problems. We were very impressed with her patience and service beyond what is expected .”
“Have been a member of Global for years. I have always received the very finest service. Everyone is down home friendly and very professional. Wouldn't want to bank anywhere else!”
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“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”