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“Taylor and his team at American Pacific Mortgage have been amazing to work with through each of our mortgage transactions! They are always extremely communicative, letting us know what to expect every step of the way and ensuring our process is as smooth as possible. Taylor continually bends over backwards to take care of us and does the same with every friend we send to him. They are the best in the industry and we won’t trust our mortgages to anyone else!”
“Recently, I was able to get a new truck. Sarah Pequignot went above and beyond for me in making the process smooth and enjoyable. Westmark Credit Union in Eagle are wonderful people and could not recommend more.”
“Let’s be real—writing a bank review usually ranks somewhere between doing taxes, stepping on a LEGO, and waiting on hold while elevator music slowly steals your will to live… unless it’s for D.L. Evans.
From the moment you walk in, it doesn’t feel like a bank—it feels like a place where people actually recognize you and genuinely want to help. I know. Suspicious.
Aaron, the manager, is the kind of guy you instantly trust with your money, your paperwork, and—if needed—your questionable life decisions. He’s a veteran, an experienced banker, and an all-around solid human. He brings military-level precision to every detail, but with real compassion, which is a rare combo in banking. You’re never treated like “Account #47291”—he actually looks out for what’s best for you, not just what looks good on a spreadsheet.
And shoutout to Jessie, Sarah, and Lizbeth, who are all incredibly knowledgeable, pleasant, patient, and accommodating across Operations, New Accounts, and Teller line. They don’t just shove paperwork at you and vanish—they explain things like they genuinely want you to understand them.
Bottom line: D.L. Evans proves banking doesn’t have to be cold, robotic, or soul-draining.
It can be professional, friendly, and—dare I say—pleasant.
Highly recommend. Whether you’re opening an account, getting a business loan or just stopping in to restore your faith in customer service, this is the place.”
“This branch is amazing and I would give them 10 stars if I could. The previous bank was iffy but First Interstate Bank and this branch are amazing, I could not ask for more from a bank. I have been a customer since 2008.”
“I had great experience working with Virginia “ Ginger” Zier She was kind, patient, and Explained everything clearly I felt very comfortable and confidence throughout the process. Thank you so much for your help!”
“Great friendly service. I normally hate having to deal with my banks except using online services but had great in person service here. In fact I was going to close my account at Chase but now I'm closing my accounts at other banks and keeping Chase.
Recently had to deal with a few issues and various agents from in person to telephone and Chase really seems on the ball.”
“Thank you, Idaho Central Credit Union for hiring Outstanding employees such as, Yuki Moore!Yuki is the kindest, most genuine person I have ever had the good pleasure of banking with!She helped me to rectify my account, and she did so with such Grace and Dignity!It is perfectly understandable why Idaho Central Credit Union is voted the number one place to work in the State of Idaho!On behalf of Yuki, and all the fabulous employees at ICCU—A Heartfelt Gratitude!Sincerely,Deanne Hoff/ StJames✨?✨”
“I could not be happier with the professional service that I have received for years as a long term resident of Ada county with the downtown US Bank Eagle branch !! And I must Give special thanks to Kristen Brinkley The branch manager and vice president at that location . Thank you, all sincerely, Perry and isabel Flook😎”
“I went in the branch today for some help with my account. I was greeted by Devan who managed to assist me and take care of my needs. He was so amazing and nice I couldn't have asked for a better experience. Someone give this guy a raise!!Thank you for everything, Devan!”
“Bryan was a delightful face to see. First thing I did was walk in and he was eager to greet me at the front door! That's such a pleasure this day in age. Seems like great customer service is hard to find! He was polite and personable and made my experience easy! Thank you! Keep up the good work!”
“Helpful and friendly staff. Not necessary to have someone ask you if you need help as you're walking in. Sometimes traffic is not so good due to McDonald's drive thru”
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“Great place to invest at any level. I feel safe and content with my money held here and it is very easy to manage as well. My family has been apart of the bank for 25+ years.
Tyson is a great help to set up credit and manage finances.
Joseph Bridges is also a great help to manage personal finances and guide you in the right direction.”