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“this place is so awesome! Alamein is super nice and does the repair super fast, good pricing, and very kind service. thank you alamein for giving me such a great experience! you are awesome and i highly recommend anybody who needs there phone fixed to go to him!”
“My man monte is exceptional, hands down! We were having major trouble trying to break ground on my situation but he was determined and tried every angle that he could to take care of my and my buisness there.
Definitely have like a family vibe and 1000% would recomend taking yiur buisness and I for aure will continue mine. He wasn't just another man behind the counter doing his job but real person to person Interaction.
David, who is only had a brief encounter with was most definitely cut from the same cloth. Overall this location, from what I've seen has exceptional service and staff backing them!!”
“Ivan showed how my familys bill was broken down, resolved an issue we didn’t do, helped us lower our plan because a family member unexpectedly left, I appreciate his hard work and understanding and being so good with older customers like my grandma”
“We have been really taken care of by Shane and Truman so well. They took care of my disabled vets slow understanding and explained everything to his learning disability. They were both so helpful we walked out with new phone, earbuds, chargers, and 2 hours of learning about the two devices. They were excellent.”
“We went in because we had a sim card reading issue preventing us from getting on the network. Kade asked good questions how he could help, and offered his Samsung Sim card tool for adjustment. This lead to quick problem resolution. Well done, Kade! Thank you for your positive attitude and eagerness to problem solve.”
“Ryan and Nick are consistently very helpful and patient when addressing all our questions, no matter how small or complex. It's also particularly refreshing to speak with either of them because they possess extensive knowledge in their field, which allows them to provide accurate and insightful answers.”
“Austin and Will did a great job at doing an early upgrade and even found a plan that had the same features but at a lower cost. Great store and great people to work with.”
“Convenient, knowledgeable, helpful, friendly, attentive. Little to no wait service. Quick to provide after the sale service. Been going to this shop for years now. This location is my first choice for phone information and help. Have never been let down. Customer service and satisfaction by the Cricket staff appears a priority within the Cricket policy guidelines the staff work within. Cricket is my favorite carrier. They have several plans and use the AT&T cell towers so coverage is huge with lots of services. So far, Idaho City, parts of the Missouri Ozarks, and areas of Nebraska are the only dead zones that I have experienced and Cricket said that the Idaho City dead zone should go away soon. I swapped from Verizon years ago and kept my phone number, got much better service, reliability, value, and satisfaction with Cricket. I recommend Cricket to everyone looking for a new cell phone company. I was with Verizon for over 20 years and wished that I had known more about Cricket and swapped way beforehand. I only look back to ask why I had not swapped from Verizon years before? When travelling with my Cricket phone service, I often run Google directions, talk on the phone and stream Internet radio simultaneously that Verizon had trouble doing each individually and Verizon had much more dead zones and drops. These Cricket staff are attentive with the goal of win-win for everyone.”
“Customer service was awesome both drop of and pick up.
Same day repair.
I know where to go if I get my phone broke again!
Thank you”
“I just got a new phone and it was easy. They had the phone I wanted in stock. Getting the new phone activated and everything transferred over only took a few minutes.”
“Cyrus, our customer service associate, was very helpful and helped us get some charges off that we had occurred via phone when we were setting up an additional line. He also was able to get us an iPad, which we needed. We were glad he was our customer service rep. Now all the negative we hear about Verizon seem to not be true in our case.”
“Aiden is the GOAT
Deserves Verizon Man of the Year Award!!!!!
Costumer Service- 10/10
Knowledge&Help- 10/10
Overall Experience- 10/10
Somebody give this man the credit he deserves because he is killing the game at Verizon!!!!!!!!”
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“What a great kid that helped me today. He was personable, always smiling and was the only one in the store to help because everyone else was in a meeting. I bought what I came to get and will be back again.”