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“Great people very knowledgeable I have had them fix a PlayStation 5 for me and they also fixed phones and purchased phones I was no longer using would highly recommend this place to friends and family obviously have been there several times great customer service and lots of knowledge thank you CPR cell phone repair”
“My daughter dropped her i-phone 14 in the shower and it got pretty wet. After that screen was just white with lines on it. We went to this repair shop inside Walmart on Fairview Meridian. And it literally took less than 10 minutes for the very nice guy there, Amin, to replace the screen with a good quality one. I was amazed at his speed and professionalism. To fix the phone there and then while we watched in less than 10 minutes truly impressed me. Highly recommended place for cell phone repair. Andy B.”
“After signing up through a door-to-door salesperson, my number port was handled incorrectly and I lost service just two days later. I honestly regretted switching to AT&T.
Monte and his manager took the time to get everything sorted out and made sure my number was ported correctly. They completely turned my experience around with their patience, professionalism, and excellent customer service. Thank you both for restoring my confidence in making the switch!”
“DON'T GO ANYWHERE ELSE!!!!!!!!!!!!
BEST PLACE IN THE CITY. Fixed in 1 hour.
Other places said it would take weeks and would
cost 3 to 5 times as much.”
“Shane and staff were amazing. Shane made sure and answered all my questions and showed great knowledge thru the entire process. The patience and excellent customer service makes me glad I switched our cellular service to ATT. Thanks Shane!!!”
“Emily was very helpful and knowledgeable about the questions and products I asked about. She was also able to make all the changes to my plan and phone with ease! She also showed me different features of my plan and saved me money! She was a delight to work with!”
“Very helpful gentleman. Made sure my phone had screen protector and case done before I left. Helped with the transferring between phones! Highly recommend this store!”
“We have been going through this meridian idaho location for Ana few years now because Luis is amazing and has always gone above and beyond for us. I have never had this level of customer experience anywhere else. I will continue to drive from caldwell idaho to Meridian Idaho just to be helped by Luis. Highly recommend this guy for all your cellular needs.”
“This is the best AT&T store I’ve ever been and Jim was so helpful finding me the perfect high wattage block and helped me with some issues I was having with my apps!!”
“Went in to fix my daughter’s broken screen on her Apple IPad. The lady who works there had it fixed in a hr or less . The work she did was great , absolutely no complaints. She even sent me a link for a new case so it wouldn’t break again haha . I will definitely be recommending this place to all my family and friends.”
“After several years with T Mobile, I was hesitant to switch carriers even though everyone else in our family uses the Verizon network. I could not be any happier with my decision. Manager Will Rankin made the process effortless for my husband and I, and that is saying a lot. I have always owned Apple products, he is an Android user, and we both needed to upgrade our phones. The service in this store is superior to anything I have experienced since purchasing my first cell phone over 25 years ago. Will runs this store like the mom and pop businesses we grew up with … with honesty, integrity, and exceptional customer care. I also want to mention my appreciation for Josh’s assistance on a separate occasion. Thanks to you both for making our switch to Verizon such a positive experience!”
“I had an excellent experience at the T-Mobile Overland store thanks to Tarek. He was incredibly knowledgeable, helpful, and efficient throughout the entire process. I came in dealing with a lost phone, and he quickly walked me through my options and got everything sorted out without any hassle.
What really stood out was how fast and smooth everything was—I walked out with a brand new phone in under 30 minutes. Tarek made what could have been a stressful situation feel easy and straightforward. I truly appreciate his professionalism and great customer service. Highly recommend asking for him if you visit this location.”
“Shout out to Mandalyn who made our T-Mobile experience the best thing that happened in our day! From the minute we walked in she was friendly and welcoming. She met all our questions with knowledgeable answers and technical help. She made our phone transfer, even with all of it's nuances, seamless! We left happy with our new phone and confident we were set up for success. Thank you Mandalyn!”
“I only went here to go to build a bear but the staff were very kindAnd it was a very nice experience also for some reason I stayed there for over 20 minutes and (I got there 2 mins before closing ?) it seemingly didn't close until I got out because most of the stores weren't closed but anyway, yes it was a very nice experience”
“I transferred from T-mobile to Cricket after 11 years.
I was lucky enough to have the Manager, Nathalie,to help me with all the technical things that entail when switching providers
Not only was Nathalie extremely professional with the plans and products with Cricket, she was also very kind and calm which helped my stress level decrease. The entire experience with Nathalie was positive and effective. I could tell she really cared about her job and her customers.
Employees like Nathalie are hard to find these days.
I recommend Cricket on Milwaukee with Nathalie for any phone needs.
She was the best.”
“Big shout out to Peter! After dropping my phone in the river on the 4th of July 😣, I had to get new one! The thought of losing all my pics/ contacts/ texts/ etc & getting the new phone all set up was distressing! But Peter was super helpful & patient & laid out all my options for a new phone & even helped me get it set up & recover all my stuff! Thanx Peter! & welcome to ID”
“Wow! We had an outstanding customer service experience at this T-Mobile store. We had tried to upgrade our phone the previous evening and received lackluster service at best from a representative over the phone. We decided to try this corporate store and boy was that the right decision. We were lucky enough to get Alexis Abou-Halaka, a Senior Mobile Expert. That title doesn't do her skill set justice. She was more of a T-Mobile Savant in my opinion. She demonstrated extraordinary knowledge of T-Mobile Services and products not to mention how professionally she dealt with other T-Mobile departments for us throughout the process.. We ended up with an entirely new plan as well as three new iPhones. Alexis went the extra mile to explain everything and also made sure that we understood what we were doing. Her competency and professionalism were really exemplary. We have been customers for a long time and will continue to be because of employees like Alexis. I wish there was a higher rating than 5 stars because she really deserves it. Thank you Alexis!
Side note: Several days later, I returned our old phones for trade in. Alexis wasn't working so a young lady by the name of Aubrey assisted me. She was also very professional, kind and patient. She collected the necessary information and once were all done, she began to ask questions making sure I was satisfied with everything and even went on to ask if I had any questions or needed anything in regards to my new plan, services or applications. The culture at this store is amazing in that your employees genuinely seem customer service driven. Aubrey was a pleasure to deal with and was yet another great example for your organization. Thank you for the assistance Aubrey!”
“My granddaughter was having problems with her Gizmo watch and I was having major problems with my cell memory. We stopped by the Verizon on Emerald St figuring we'd be there for at least an hour, probably more. I was shocked when we walked out less than 30 minutes later - with all our problems rectified - because of Mike C! Within five minutes he knew the Gizmos problem and it was fixed in fifteen minutes and my cell phone memory was restored in about ten minutes. The guy is a computer whiz! He didn't waste time, knew what to do and, and fixed it. Plus, I needed a new battery charger cord and Mike showed me what I needed and didn't try to talk me into anything different. I highly recommend Mike for any phone issues!!”
“Tyler had amazing customer service!! He was very knowledgeable and did more than just sell us phones. He explained everything in detail and was the most helpful and friendly sales representative we have come in contact with at T-mobile. I would highly recommend coming to the T-mobile on Franklin and speak to Tyler!”
“Update: When a company does what they can to make things right I will give them a chance. Vanessa called last night and worked with me on what was a bigger issue than I knew of. I appreciate her willingness to listen and come up with a plan that got us both taken care of.
If I could make this a zero I absolutely would. Unfortunately I’ve now had two not great experiences in this store with the same staff member. After asking to be sure the phone was set up and everything was working, I was told just to call 611. The staff then walked away despite us still trying to set up the phone. I understand if you get frustrated but we also spent money. It would be nice to know the product is working. Not to mention now I owe more despite paying everything in store. And when I called to see where my receipt is the employee proceeded to start arguing over the phone. I am not one to typically complain, but this service was terrible.”
“I came in on Saturday with my nephew to get a new phone. He was working with Emily. When she was done with my nephew. I told here that I put a screen protector on my phone and I half a bubble in it but I don't go through boost. She said that she would get the bubble out for me and she did. Emily has a very good customer service
If I were to go through Boost I would like to work with Emily. Thank you Emily keep up the good work”
“Went in with a phone that wasn’t working, they got it fixed and I was out the door within minutes. Super helpful team, definitely recommend this location!”
“They were super busy when I came in to get my new phone setup but Ashley was very helpful, and great at multitasking to not only help me out while helping another customer but also helped her coworker with some things throughout my time there. Im not sure what she makes and its not my business but shes damn good at her job, and deserves a raise!”
11AM - 8PM
350 N Milwaukee St #1020, Boise
Mobile Phones
“I’d like to thank “ Reese” and “Rick” for their customer service.They did an amazing job, they were very helpful and trustworthy.I highly recommend coming here!”
“Brandon. Thank you so much for a great experience. You resolved any questions and answers I needed. Keep up the good work, friendliness and loyalty to MetroPCS goes a long way brother....”
“I went to go upgrade my phone and and Betty helped me with what phone I should get we settled in the Google pixel 10a and she wasn't trying to up sell me on anything. Plus she was super nice about how she explained the whole set up process and transfer. She was really quick to help. Loved how helpful she was. Every time I've went in to the store she's been the one to help if it was to add a phone to the plan to helping with a phone upgrade, she was the person to help us out”
“I had an outstanding experience at Metro by T-Mobile thanks to Allysity! From the moment I walked in, she was professional, friendly, and incredibly knowledgeable. She took the time to explain all my options, answered every question with patience, and made sure I left with exactly what I needed even while she was managing multiple tasks. You can tell she genuinely cares about helping customers and making the process smooth and stress-free. It’s rare to find someone who goes above and beyond like this—definitely a standout employee! I’ll absolutely be back, and I’ll be recommending this location to friends and family. Thank you!”
10AM - 8PM
1800 S Meridian Rd #100, Meridian
Mobile Phones
“At one time I was going to cancel my service. I have visited this location a few times. Already on the second visit, I was recognized for having visited recently. Each time I come here, nothing but great service from everyone.”
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“Austin has been the best store manager for
Victra that we have worked with in all
The years we have been with Victra. 100 % in all
Area's. He deserves a raise. From Mel and Jeniece Owens 7/21/2026.”