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“Aric Alcantara is the best loan officer we’ve ever worked with. He helped us with both our original VA home purchase and our refinance, and each experience was smooth, fast, and stress‑free. He matched competitive rates, met every deadline, communicated clearly, and truly went above and beyond.
Even when our previous mortgage servicer made the refinance process difficult, Aric handled everything professionally and kept everything on track. He also helped my brother secure financing on a second home when no other bank would approve him, something my brother was thrilled about.
Aric is knowledgeable, professional, and genuinely cares about his clients. I highly recommend him, ICCU is lucky to have him!”
“I absolutely LOVE ICCU! They have gone above and beyond on several occasions in assisting me and I cannot rave enough about them, their curtious tellers who are always friendly, and even in helping me with finance matters beyond just having a checking account. If you're looking for a bank that is more than what you're expecting from a bank - and who actually CARES about you and your situation, then ICCU is for you. I am constantly on the go, and they go every where with me - including a teller! I can call a video teller from my living room, or once even at the grocery store when my card wouldn't work. Before I could get back into the store to pay they had it resolved.... they are just awesome!”
“This branch of STCU is probably the best banking experience ever. I recommend simply opening account there just to interact with the tellers. One teller in particular is enthusiastic about the history of money and makes a purpose to offer $2 bills to people. Very friendly in a very practical way. All banks should run like this”
“STCU has slightly improved, but the need to allow someone to pay your loan on your behalf needs to be allowed. Otherwise, friendly staff and prompt customer service.”
“I don't care much for how unorganized this credit union seems to be, but I will say PJ is a rockstar and the only reason I didn't close my accounts years ago. He's knowledgeable, polite and a genuinely good man.”
“I am so grateful I had the wisdom to trust Numerica, Coeur d’Alene with my finances. I met with Tricia Evan’s the other day with a large insurance check in my hands. I have no sense with financial issues and I was so unsure about what to do with it. I met with Tricia and thanks to her and her patience, knowledge and sincere interests in my life plan I know I made a smart decision in investing with Numerica. Tricia listened to me, heard about my fears and ignorance in money issues. With her dedication and time I have confidence in my decision. She is smart and knowledgeable and cares about their customers. I left Numerica after my meeting with Tricia Evans feeling safe and secure about my future. I am an older, single woman and am no longer worrying about my future. Thank you Tricia and Numerica.”
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“Tired of spending up to 2 hours in our bank trying to cash out a matured CD and opening another and the hassle because it was a trust account. Walked in to Horizon with papers, joined, wrote check and was out in about 35 minutes. So impressed decided to open another CD and teller was able to handle it in less that 10 minutes "be cause we have all your information ".”