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“The staff here is so kind and friendly and I love their customer service interactions with other clients. There is a friendly banter that seems fun and personable which I have observed with those who appear to be regulars. (I am new to Star)I recently witnessed a lady working in the front with pretty eyes who was so kind and patient with an elderly woman while she chatted. When I commented on how I appreciated that she did not rush this older lady, but took time to hear her story, she told me, " I have elderly clients come in that only buy one stamp maybe once or twice a week and I think this may be some of the only interactions they get. They just buy a stamp so they can have a brief conversation with someone." This warmed my heart, and I hope it warms yours. With people like this working here it makes me want to come back. Let's all remember this is the post office and not UPS or FedEx. They are not for profit and so they do not create our labels, or tape up our packages for us. Those are expectations for the profitable corporations that charge double. I still marvel that they will carry my letter across the United States for a fraction of a dollar. I know it has doubled since it was 33 cents in 1999. Uhhh, what about the cost of food in the last 5 years?”
“They are so incredibly helpful. Every time I’m there they go above and beyond to help, explain, or teach ways to make it easier or faster the next time. I’ve been to other stores, this one is my favorite!”
“Great customer service and professional staff! I have to add very friendly, welcoming and genuine. I believe it is my 3rd time going here and I love it. When I have called they are attentive to my needs and are ready to help.”
“I am new to iPostal1 but I’ve done business with Michele in the past and I’ve always been pleased with the performance and the attention to detail and customer service provided they’ve always been there for me always willing to answer questions and are very responsive to issues thank you”
“The owner is an amazing man. His staff are amazing. I enjoy this place for all my shipping needs. Good prices, warm family atmosphere. They all care about everyone who comes in. Thank you so much for the caring and family vibes you give!”
“Erika and her team go the extra mile to provide outstanding customer service and do a great job of explaining the different options available. I highly recommend this UPS Store!”
“Love this store!!! They are so competent, friendly, and keep things moving. I go at least once a week as I have a box there. I also use for shipping, amazon returns, and printing.”
“I’ve been coming to this location for four years, and the service has always been exceptional! He’s helped me with everything—from printing resumes and art projects to creating inserts for my wedding invitations. Every visit, he goes above and beyond to ensure I receive the highest quality and most accurate results. I always recommend this location to friends in need of printing services, and I’ll remain a loyal customer for many years to come.
Thank you for consistently delivering such amazing service!”
“Very good service... I recommend it, good service in shipping to Nicaragua, my parcels have arrived in a short time... and in good condition... lovely... with post office shipping ??... thank you for your good services..”
7:30AM - 4:30PM
3 17th Ave S, Nampa
Shipping Centers
“Kyle and his staff are very professional and knowledgeable. They are always willing to help wherever they can and his customer service team is top notch. I highly recommend Specialty.”
“Really good customer service and the workers go out there way to help you always say hello when you walk into the store would highly recommend this company instead of waiting in line at the post offices”
“Navis did a great job shipping a precious family piece from Boise to California. Joey was extremely responsive to my questions and helped me understand the process. They did an excellent job protecting the piece. I appreciated that they sent me pictures of how the piece was protected so I could see it before shipping. Navis was professional and prompt. I would definitely use them again.”
“Needed some copies. Great price compared to another office supply store, where I asked for a quote. Paid 1/3 at UPS. Good help and done quickly (just a few minutes) while I waited. One trip z all done!”
“Greeted upon walk-in with no wait. Easily accessible & convenient inside Walmart; had not realized FedEx drop-off location was there. Entire process took less than 5 min. Ashley provided great customer service: helpful, friendly, & courteous.”
“I don’t understand the low ish rating on this place… every time I have gone in I have been met with wonderful people ready to help find whatever I needed. Jason is a MVP. He’s helped me and my family multiple times and he always is the sweetest and goes over the top for us. I give this store an A+ and am grateful it’s here. It’s clean, stocked, easily accessible and has plenty of parking.”
“Been here 3 times and EVERY time has been a great experience! Service is top notch; informative, professional and speedy. Thank you for making my shipping so positive and not a drag.”
8:30AM - 4:30PM
10 S Hawthorne Ave, Middleton
Shipping Centers
“It would have been great post office if they would add after hours prepaid boxes drop off, still better than Caldwell location, anything shipped has tracking right away.”
“People are nice. I don't usually need Office Products and so I don't visit often. This time I was looking for chairs and they had some but I did not find a good one.”
“The driver was very helpful. They couldn't deliver our package due to no one on site at the location. They took it back to their dock and put it on will call. Called the dock and they told me where to pick it up. They made it very easy to pick up and loaded it right in my truck. Thank you”
“I needed to get my taxes copied in a hurry today. Stopped into FedEx Office to get my task done. I wasn't sure if they were open. It was about 5:30 p.m. when I got there. Online it said they were open till 7. The store looked so dark and the open sign wasn't on. But I walked up to the door to see if maybe they closed early. I was happy to know they were open!
I was instantly greeted by a sweet employee behind the counter. He asked me what he could do for me. I told him I needed copies made. I pointed to the copy machines and told me to take my time. I thought that was really nice of him.
I got my debit card squared away on the machine and purchased 10 dollars worth of copies. I didn't quite know how to work the copier so I asked the nice gentleman for help. He came over, guided me and helped me with my first set of tax papers. He also informed me about the paper clips, staple and other office supplies that were available for me if I needed them.
I worked my way down to the last 2 stacks of taxes, got them paper clipped and into my trusty manilla envelope. It was a lot faster than I imagined, getting my task completed. It was great having everything I needed all in one area. I thanked the nice man for his help and made my way out of the door. I appreciate this employee's kindness and patience. He was great and my work area was perfect!”
“I came in, right before closing, with a ridiculously heavy package, and no return shipping label. Emily got me a cart and Anna made the return ridiculously easy for me and was so kind. Will be back because of the respect and kindness. Appreciate these wonderful women and the customer service.”
“I had an issue with a delivery (or lack thereof) and was helped by Kimmie. She went completely above and beyond attempting to resolve my issue. I really appreciated everything she did to try and figure out what went wrong, and provide solutions.”
“The ladies who work here are all PHENOMENAL!! They are always helping me out, and they care about their work! Keep it up! I've been coming here for Years, even though this UPS is not even the closest one near me, but it's the best one in the valley!!”
“Roy was so fast and efficient with helping me resolve my missing mail issue, within 12hrs. I was shocked to have it resolved so quickly. He helped me get my mail that was being held and get the correct names for our mailbox. Thank you for all your hard work Roy!”
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“I just had the best experience in this store. I had a very complicated and very important task that Sarah took on and handled with grace, patience, and kindness. I am so relieved and I feel like I was treated so well. I highly recommend using this store for all of your shipping needs. Ask for Sarah. She truly is the best!!!”