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“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
“I’m collaborating with a Halloween display in Bensenville and need to print some posters, so I contacted the UPS store. As I’m far away from Bensenville, I could only contact them via email. The staff (especially Angela) are really nice and patient, and shared with me a lot of the information I needed. The printing process is also speedy and of high quality. Definitely a perfect score of 100 out of 100.”
9:30AM - 3PM
398 W Army Trail Rd Ste 124, Bloomingdale
Mailbox Centers
“Super nice people that helped me figure out a bunch of unfamiliar customs forms and didn’t mind me bringing seven large boxes by their store. I was a burden for sure but they didn’t make me feel like it. Thank ya!”
9AM - 3:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“The best location ever! They are always so patient with me and so fast! Dez I think is her name was extremely helpful this past time I had a bunch of packages to return and helped me so much. 10/10 recommend this location for their service and great customer support!”
“I enjoy going there whenever I send any packages.
Ewelina always talkes care of me with a smile. She always helps make me to make sure the address is correct.
So when I go there I'm really comfortable and happy with her.”
“I'm from Canada and I used them while in town once and they were awesome! Needed to ship something from the States again at a later date, and they did me a huge favour and were able to go above and beyond to help me get my item! I'm very happy I found them.”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“The employees at this store go above and beyond at every visit. Exemplary customer service and genuine attention to detail. The best UPS Store in the Chicago area.”
“Best UPS Store I’ve ever been to. No matter how long the line is, it’s always an easy in and out. I needed a couple pieces of shipping tape, and the kind gentleman behind the counter gave them to me free of charge. In a world where it feels like we're charged for every breath, that kind of small kindness was unexpected and exactly why I keep coming back, both for business and personal needs. They treat people like people, and that makes all the difference.”
“Rahi (I believe that was his name), a young man, helped me over the weekend and provided absolutely wonderful customer service. What a polite and kind young man! You don’t often see such outstanding service from the younger generation, but he was exceptional. A true 5-star experience. I’ll definitely be stopping by this location from now on!”
“All of the employees here are so helpful with all the services they provide. They are efficient and knowledgeable. I highly recommend visiting this UPS city centre store in Elmhurst!!”
“I was a customer for 11 years. Aviv and Tammy are an incredibly helpful couple who will go out of their way to help you.
Even before I moved to the area, when I contacted them by phone, Tammy was incredibly helpful setting up a mailbox for me and my parents.
On day 1 in Westmont, I lost my wallet during the chaos of the move, and Aviv and Tammy went out of their way to help me retrace my steps. They even pulled up security footage so I could check for my wallet both in the store and in the parking lot.
And finally, on the last week of my move out of Illinois, one of the most stressful periods of my life, both Aviv and Tammy went above and beyond. They helped me package some bulky items that wouldn't fit in my car or in the cargo container (this was a joint effort that involved quite a bit of muscle), offered me different options for rentals that in hindsight would have saved me money, and were just there for me with support and reassurance to the very last day.
Thank you, Aviv and Tammy.”
“Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day”
“We stayed at the Hilton the night before our flight, a Friday. We had 2 framed pictures that I thought we could get on the plane. Unfortunately they were too big. Upon the suggestion of the front desk employee, we left them there for the UPS store to ship out on Monday. The store called me Monday to give me an update and ask if how quickly I needed them, I didn't need them fast just needed them to get to me safely as the sentimental value was very high. She called the next day with a price. I was expecting to pay quite a bit more. The pictures arrived 4 days later unharmed and in perfect condition. The packaging was unbelievable. Thank you, thank you, thank you for taking care of my pictures.”
“The UPS store in Market Plaza-Glen Ellyn is the absolute best! I sometimes have the most crazy packing/shipping requests and they are always willing to find a way to make it work!! I appreciate the friendly staff as well!”
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
“Exceptionally well at packing! Second to none for Customer Service! Wonderful to talk with at every level! They do all they can to make sure you are looked after! Best experience I've ever had with any shipping outlet!”
9:30AM - 5PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“I am a frequent UPS customer and visit different ones at different times depending on where life takes me that day and even in Chicago area. I have to say Lucas at this Downers Grove location went above and beyond and definitely exceeded my everyday expectations. No other location has provided the service and positive attitude that he displayed at this location. We live in a world of quick negative feedback to be shared and not enough positive feedback. I told Lucas I was leaving one, I keep my word. It felt great to walk into a business that values your business and wants you to walk out with a positive experience.”
9:30AM - 3PM
2206 N Main St, Wheaton
Mailbox Centers
“This store is so accommodating and helpful! They are always cheerful and welcoming. My girls even love joining me to say Hi to Mr. Patel and get a couple lollipops! Highly recommended this store!”
“I usually stop by this UPS location to return my Amazon packages, and every time, I’m in and out in about 10 seconds! The staff is always friendly, efficient, and super helpful. They make the process quick and stress free and a truly wonderful service every time. Highly recommend!”
8:30AM - 4:30PM
1749 W Golf Rd, Mt Prospect
Mailbox Centers
“Jimmy was fantastic! Being a minority isn't easy sometimes and Jimmy was kind understanding and professional. I need to find more businesses like this. Thank you for having Jimmy here.”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
9:30AM - 3PM
4 E Ogden Ave, Westmont
Mailbox Centers
“This is no doubt THE BEST location I’ve ever been to. The owner has trained his team well. The staff are always professional and attentive. I appreciate the service with a smile. I’ve been in the store when there have been a lot of customers and they still manage to keep everything flowing. Jacky and team, keep up the great work!”
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“I had a good experience at the UPS store in Addison. My package wasn't actually shipped to this location, however the people at the front desk were very helpful and professional. They helped me locate my package which was at a UPS store in a different location.”