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8AM - 6:30PM
1600 W Lake St, Addison
Mailbox Centers
“I used an FP postage meter while I worked at an incense factory in Chicago. It made adding postage to a stack of letters really simple and saved a lot of time manually stamping. I wish I had one when I was an intern at church!”
“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
9AM - 7:30PM
398 W Army Trail Rd Ste 124, Bloomingdale
Mailbox Centers
“Thanks to the employee in this store I sent my package without delay. I called this UPS store earlier and I asked them if I come minute or two late they will accept package, but cause of traffic I came 9 minutes late. The employee was very kind and accept my package without arguing. I apologized to him for being late and expressed my respect and understanding.
Just I wish there is more people like that in this world .
Congratulations UPS!”
“Heard what happened from my husband. The two employees involved are amazing and super professional. Been coming here since day one. We’ve got your back, guys!”
“Been to this location multiple times. Everyone here is polite and friendly. Hadn't at length conversation with an employee who had his own Ford dealership. I've had things printed here, laminated here and shipped from here all without issue. But I come back again because of the great customer service!”
“The personal and courteous service provided by all personnel, especially the manager (Raj, who always greet me by my first name and a smile), makes every visit to this store a joy as I know I will always receive GREAT SERVICE! Other businesses providing customer services to consumers can learn a lot from this store practice of how to provide customer service. It's one way to ensure return customers, even if it requires etra effort!”
8AM - 6:30PM
1153 Lee St, Des Plaines
Mailbox Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“Amazing! I had two pieces of art that were large and fragile and I was helped so quickly and effectively I was probably in the store only ten minutes! And the art was professionally wrapped, boxed, labeled, and it cost much less than I expected.”
“Heyyy guys they serve excellent service as much as they can and feels me like wow??
They just doing wow things!!!❤️?
Keep rocking pepps??❤️”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“I really appreciate the customer service at this UPS facility in Schaumburg they assisted me with impeccable service and also help me out with all my packages they are fantastic.”
“Aviv is awesome. My daughter rented a U-Haul truck to move into her apartment. All went well until I locked the keys in the truck. I called the next morning to explain this fact and he said he was able to use another key to get in and also that I had left the power on (to take a photo of odometer and gas gauge) but he jumped it and said we got lucky and all was good!
Anyways, I thought it was important to not only publicly thank Aviv but point out the effort he exercised to solve the problem. All without calling attention to himself or the extra effort he put into solving MY error! Made my smile after a strenuous moving day. Thank you Aviv!”
“I always have a great experience at this UPS Store. The staff is incredibly friendly, kind, and professional every single time I come in. They are very quick at getting me in and out, which I really appreciate because my schedule is usually very busy.
What stands out most is how courteous and personable everyone is. They always make the experience pleasant, and they even bring a little humor and laughter into the day sometimes, which is rare these days. It’s obvious they truly care about their customers. Highly recommend this location!”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“George and Evan were super helpful. I had a last-minute print job I needed to get out. They helped me with the setup, let me use their paper cutter, and stayed a little bit late just so I could complete it on time. George and Evan, thank you so much. I really appreciate it.”
8AM - 6:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“This has got to be the best UPS store that I have been to in years. Both the staff members were so incredibly helpful, patient, and very kind. They helped me get all my stuff situated and returned how it needed to be. Even with their computer system down and not scanning the QR codes correctly, they still manage to record and print out a ticket for my returns, which was so wonderful because there’s no way that I could bring it back to this location as I don’t live super close. Too bad all the UPS stores do not have employees like this such a pleasant experience.”
8AM - 6:30PM
3013 S Wolf Rd, Westchester
Mailbox Centers
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
8:30AM - 7PM
900 Ogden Ave, Downers Grove
Mailbox Centers
“I needed faxing service last minute. I entered the store twenty minutes before closing. A young man, TJ welcomed me with a warm smile and politeness. TJ explained it would take a few minutes, shared what the cost would be and engaged in small chat. He provided me with a confirmation, asked if I had any questions. TJ was an absolute professional and made a stressful situation less stressful. I hope management knows how valuable TJ is to this company. Thank you, TJ.”
“The young man here was very knowledgeable and had 4 customers at once and helped them with all of their problems and got me out the door, as the last customer, in 10 minutes. Talk about good service. This guy should get a raise. Thanks UPS for finding and keeping good employees.”
“The location is good, parking is a bit tricky as it's right next to the pizza place. So if you have a heavy box park up front and unload.
The process was quick once you get up there.”
8:30AM - 7PM
2206 N Main St, Wheaton
Mailbox Centers
“Great staff and excellent service; they'll go out of their way to help you. Rashid behind the counter is a great guy... and, fair warning, ladies, he's pretty handsome too!”
“Isaiah was exceptional! When I stopped in, there were a bunch of people in line and only one person behind the counter. I was amazed at how quickly and efficiently Isaiah supported people’s different needs, with professionalism and kindness, while clearly hustling to help get through the line quickly. He was knowledgeable and helpful, keeping his cool despite the constant chime of new customers. Extraordinary!”
“Jeff really went above and beyond to help me find my package that I had delivered here. It wasn’t left where it was supposed to be, but I asked him to take another look for me and he found exactly what I was looking for. Thank you sir!”
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“Great experience with UPS! My package arrived right on time, and everything was handled professionally. The delivery was quick, smooth, and hassle-free. I really appreciate the great service and would definitely recommend UPS to anyone looking for reliable shipping.”