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“Total superior effort by the team at O'Hare from Nation Rental Car Especially the agent who checked us in when we returned the rental car. Customer Service at it's best”
“Rental pickup/drop off very convenient. The vehicle was really good to drive and buying the Toll Pass worked out well. The personnel were courteous and helpful, thanks!”
“Found the vehicle we were hoping for.. Worked with us on financing to where we were very comfortable with monthly payment. We've had Toyota products previously so we know we have a reliable, safe vehicle with good resale value. Kash answered all my questions on the car's features. He was very personable and professional.”
“If you know what's good for you, and you're interested in a Honda, go to the Schaumburg dealership and ask for Kevin Hanson. Nice guy, very transparent, informative, and wants to ensure you're satisfied with your purchase. Finance guy is also hilarious and made everything easy.
Good people working here. Seriously, I'm not always easy to please (Kevin can attest to this, I'm sure) and I literally can't recommend Kevin enough. Honest, easy to get along with, and knows his stuff. I will contact him in the future any time I'm looking for a Honda.”
5:30AM - 12AM
Rental Car Center, 10255 W Zemke Blvd, Chicago
Car Rental
“Love it, recommend it to anyone. Everything went smooth and easy. The cars are new and clean. No waiting time, all workers are nice and polite. Pick up like 5 minutes, and return even shorter , so 10/10”
“Pickup took a bit longer than expected; car promised drove away as I walked up to it! Replacement drove up 10 minutes later and I was good to go.
What's the point of reserving a specific model car at a specific time if Alamo does not honor the reservation specifics?”
“The staff at the Schaumburg/Golf Rd location are the nicest I ever met. The customer service was superior. Very patient and friendly. We switched from a minivan to a large SUV. Very easy! I will always rent from Enterprise...”
“Park Ridge Location is definitely clean, convenient, staff are friendly and professional. Will definitely use this Location as my future preferred Enterprise. Thank you”
“Tyler was phenomenal during the vehicle return process. He was professional, courteous, and very helpful, taking the time to make sure everything was handled smoothly and efficiently. His attitude and customer service really stood out and made a difficult day much easier.”
“Customer service was amazing. The representative was very polite and friendly and made sure the vehicle I was getting was what I wanted and made sure I was comfortable with my rental. The vehicle drove great, you can tell they definitely service their vehicles at this location properly.”
“At Enterprize, the car was delivered to the shop where it was being fixed and then I could just leave it there when the car was done and enterprise picked it up. When I first got the car, I asked if I could get a different one that had the warning signals in the Sideview mirrors, and they found one for me. Everyone was very nice.”
7:30AM - 5:30PM
950 S Roselle Rd, Schaumburg
Car Rental
“Absolutely fantastic experience with this Enterprise location (Schaumburg on Roselle Rd.). I had a car rental for a good month and a half and everyone that I dealt with was very well trained and professional. I would definitely recommend this location and personally use them again.”
“I just rental a car from Enterprise and from start to finish it was perfect. Ryan, the man who picked me up to bring me to their office, was a pleasure. I didn't have to get out of the care to do everything. He did it all while we were sitting in the car. I didn't have to bring my car back to them. He said to lease at the repair place and Enterprise will pick it up from there. Highly recommend them”
“WOW - what a huge difference it makes to have a small location give you instant attention and a quick process to get your rental car. We pre-checked through the Avis website and things were smooth and efficient. Highly recommend this location.”
“Jacob was a huge help getting me set up for a road trip. He was friendly and knowledgeable - a car guy without a doubt. This Avis location is convenient and I’ll certainly use it again in the future.”
“I've done business with ECS for years. George, the owner, is awesome: personable, professional and loves exotics! There are several things I love about ECS, among which are that they're flexible with mileage overages and, perhaps most importantly, their prices are among the best in the industry. I spend most of the year in LA. For what anyone charges for a one-day rental of a Lamborghini there, ECS charges slightly less for *three* days. I've driven two Lamborghinis and one Ferrari thanks to George and ECS. I recommend them highly.”
“Excellent service. Great pricing. Car was very clean. And even when I made a mistake like a blundering idiot and used the wrong key drop he went out of his way to make sure I was taken care of. Truly appreciate the excellent experience! Thank you! 🙏🏻😁”
“Friendly service and the salesman stayed late to accommodate the rental, even though we arrived in town after they closed. They quoted a lower price but it was $65 dollars higher than the quote even though they said the original quote had covered all taxes and fees. All in all very good, very nice service. The prices were fair, but not good.”
“The best rental place by far very professional and very good w time the lil lady in that here is so sweet I love this rental place best place. I’ll rent from here anytime best customer service.”
“Car arrived on time and service was excellent. The driver was very polite and friendly, he really demonstrated true care helping my mother all the way to the mesical facility. Thank you.”
8AM - 6PM
1110 E Dundee Rd, Palatine
Car Rental
“I rented a car from Hertz Palatine a couple weeks ago. I worked with Malik, and he was helpful and very nice. The vehicle was clean and ready to go at my scheduled pickup time; I didn't have to wait at all. Malik was transparent about the cost, and when I received my final bill after returning the vehicle, there were no hidden fees or charges. 10/10 recommend Hertz Palatine!”
“Moe is truly a superstar employee who went above and beyond in every aspect of my rental experience.
He demonstrated outstanding patience: Despite the stressful environment, Moe maintained a kind and professional demeanor throughout our interaction, turning what could have been a frustrating experience into a pleasant start to my trip.”
6:30AM - 11PM
10501 Delta Pkwy, Schiller Park
Car Rental
“Excellent from start to finish. After picking up my car and everything going so smoothly I wanted to leave 5 stars, but I suspected from past rental experiences at O'hare there would be something that would go wrong, an overcharge or mysterious additions to my bill or surprised toll fines, etc. But I got the lowest price I could find online. I had no additional sales pushes, I had no uncomfortable waiting, or rude employees - in fact far from it- Angel was as friendly and competent as I had ever had. And then I had a clean, new car that I actually had ordered at the price I had ordered. I was confused why this was so good. When I returned the car I waited for the catch. There was nothing. I pulled in and right away was greeted with a smile. I assumed that the man didn't work there. But he did. Then to my astoundment, the shuttle which was parked inside the garage pulled up, picked up all my very heavy bags for me, put them in the shuttle with a pleasant a professional greeting and I was ready to go. The shuttle driver was excellent. Again, I waited for some additional charge to be added. I feel safe to say that this is the most unexpectedly great rental car experience that I can remember for a very long time - for sure in Chicago. I will only go to them next time.”
Open 24 hours
10255 W Zemke Blvd, Chicago
Car Rental
“The staff was helpful and check-in simple.
They helped with toll road charges and other directions making our trip simple.
The car was clean and met all of our needs.
We had a great trip and give all those who helped 5 stars.
Thanks!”
“Mike with Avis provided an exceptional customer experience from start to finish. The reservation process was simple, the vehicle was clean and well-maintained, and the pickup process was fast and efficient. What truly stood out was the level of customer service, the staff was professional, friendly, and genuinely focused on making sure everything went smoothly.
Mike took the time to answer my questions, ensured I had the right vehicle for my needs, and made the return process incredibly easy. It’s rare to find a company that combines efficiency with a true customer-first mindset, but Avis in Hoffman Estates IL delivered on both. Safe Travels!”
“Best place to rent a car. Mike does his best to offer the best price available to his customers. I got a better deal by paying in store, better than the online deals out there.”
“Roberto was fantastic!! The Avis Preferred phone line couldn’t take care of me, which was so frustrating for all I was trying to do was change my drop off location and they had me on the phone for 45min and couldn’t resolve and told me I had to go into any Avis location. Roberto was able to help me and fix the issues in literally 3min. He was such a pleasure to work with!!”
“I’ve recently purchased a rental with this company and let me just say my experience was amazing, clean car & great customer service a young lady by the name jaultiana was very patient and reasonable”
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“Check-in and out were very easy.
Site was very accommodating with rides to and from my location.
All service folks were very pleasant, attentive and responsive.”