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“It is so nice to have a local credit union to work with in person. We have done banking, mortgages, children and teen accounts here. They offer many useful in-person services for members that have been almost impossible to find anymore as big online banks become more competitive, such as no-fee VISA gift cards, no fee coin machine, international money exchange, safe deposit box rental (as close to Gringotts as you're going to get!). AAEC also awards many programs, grants and scholarships back to the local community!”
“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
“Another fantastic experience getting a loan to buy a car through BCU! Start to finish only took a few emails and a couple of hours in person , I worked with Nicci Justes and she was incredibly friendly and patient helping me get a loan to buy a car through a private seller. Even with a small hiccup in the process she made the process painless and stress free. Thanks so much”
“Consumers once again lives up to their name. “People In your Corner” . Went in for a personal loan. Worked with Angel A , exceptionally knowledgeable and friendly. Had a few issues , thoroughly explained all my options , and was able to get me my loan the same day! Great Customer service. Thanks again will never go back to a regular bank.”
“Went there for money order Friday July 21 2023 in and out no wait in line staff were courteous, professional and engaging everyone greeted with a smile ReAnne my teller, hope am spelling her name correctly,was the epitone of excellent customer service professional and courteous will most certainly recommend the bank to my friends and family”
9AM - 7PM
5000 N Cumberland Ave, Chicago
Credit Unions
“I’ve had the opportunity to work with several banks for both my personal and business needs, but I can honestly say that Inna Postemska at Selfreliance Federal Credit Union provides a level of service that truly stands out.
From the moment you start working with her, you can tell she genuinely cares about her clients. She takes the time to understand exactly what you need—whether it’s opening personal accounts, structuring business banking, or helping with auto loans—and makes sure everything is handled smoothly and efficiently. What really sets her apart is her attention to detail and her willingness to go the extra mile. She doesn’t just process transactions; she guides you through the process, answers every question clearly, and makes sure you feel confident every step of the way.
In a time where customer service at many financial institutions can feel rushed or impersonal, Inna brings a level of professionalism, responsiveness, and personal care that’s hard to find. She follows up, stays on top of everything, and ensures nothing falls through the cracks.
If you’re looking for someone you can trust with your personal or business banking needs, I highly recommend reaching out to her at Selfreliance Federal Credit Union. You’ll immediately notice the difference—and you definitely won’t be disappointed.”
“I am a member of this CU and this location is the most convenient for me. Whenever I visit they are warm, welcoming and pleasant to deal with. They are great for simple deposits and withdrawals. There are certain things they cannot directly help with (mostly regarding loans and such) that must be handled at the main office in Naperville. As long as you understand that limitation it's a great place to conduct business! Also be aware that they close early on Wednesdays!”
“Kathy LeFevere was amazing through my 2nd mortgage process. Thank you Kathy.
Lisa Guziec is always amazing and very helpful with any and all my questions.
Love you all Happy New Year”
“This advia branch is impeccable! I was so thrilled that I found a branch closer to where I live. I used to have to make a long drive to use their services. They are all so friendly and hospitable at this branch. I have had many questions about my financial situation and the many sleepless nights that I have had worrying, and the folks at this branch came to the rescue! All the tellers are so friendly and knowledgeable about how to help you with your needs. I was in a pickle about a week ago with needing a loan fast for some debt that I owed and they came up with a solution for me that helped me pay back the money that i owed to a collections agency. I am grateful to say that I am on my way to being out of debt and I have advia riverwoods to thank. Mike the branch manager is a great guy and he is very accommodating for any financial situation. He will work with you to find the solution that is right for you and your family. The rest of the staff are all wonderful and very friendly as well. They all deserve a raise and some praise! please forgive me for not remembering names, but they are all assets to the advia family, no pun intended! Keep up the great work advia riverwoods! Thank you for the peace of mind that I now have, thanks to you.”
8:30AM - 5PM
10600 W Higgins Rd Ste. 104, Rosemont
Credit Unions
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
“U guys are unbelievable seriously best employees and costumer service and mechanics u guys seriously rock trust me ima be riding Passats all my life love u guys ❤️Seriously took care of me ?”
“My 21-year-old son needed his first car loan, and Kim Guerio at Consumers Credit Union made the process an absolute breeze! From start to finish, Kim was attentive, knowledgeable, and went above and beyond to secure a great rate on a used car loan—even when we hit a few minor snags. She tackled every hiccup swiftly, turning what’s usually a stressful experience into something simple and straightforward.
What truly stood out was how patiently Kim explained every step to my son, ensuring he felt confident and informed. Her ability to break down complex terms into relatable language for a first-time borrower was invaluable. The entire team was professional, efficient, and genuinely invested in our satisfaction.
If you’re looking for a stress-free loan process with exceptional service, look no further than Kim and Consumers Credit Union in Kildare. We’re thrilled with the outcome and will recommend them to everyone! Thank you, Kim, for making this milestone so smooth!”
“I recently had a fantastic experience working with Morgan Schmitt from BCU, helping me refinance a car. I received very quick and knowledgeable responses, and she answered all my questions. Halfway through the process, communication went downhill, and it took me a while to get updated documents. I'm not sure why, but she seemed to have some urgent matters to attend to, but she eventually got everything sorted out. Communication could have been a little better midway through, but perhaps she had a family or work emergency. I won't judge; it happens to anyone. Overall I received a good service and got what I needed. I like BCU for their client oriented business.”
“Staff is amazing, always easy to work with. They always send a dog treat through the drive through for my pup when he's with me. Helped me with my account once I was married, but did not yet change my name. Love this location.”
8AM - 9PM
11545 W Touhy Ave, Chicago
Credit Unions
“The agent was very kind, courteous and willing to help. Outstanding customer relations. If there were 10 stars for rating. The agent would receive no doubt a 10. Thank you”
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“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”