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“My family and I have been going to this bank for many years. Everyone at this bank are always kind, thoughtful, and helpful and is willing to help you out with what you need.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Banks
9AM - 5PM
850 Algonquin Rd, Arlington Heights
Banks
“I cannot say enough good things about this bank and its amazing staff. The customer service is truly outstanding.
Today, I drove 30 minutes specifically to visit this branch because I knew I would be treated with kindness and professionalism. Every employee is incredibly friendly, welcoming, and genuinely cares about helping their customers.
From the moment I walked in, I felt comfortable and valued, almost like I was at home. They always go above and beyond to answer questions, find solutions, and make sure everything is taken care of.
In a world where great customer service is becoming rare, this team is exceptional. Their positive attitude, patience, and willingness to help make every visit a wonderful experience.
Thank you for always making your customers feel appreciated. You are truly the best!
⭐️⭐️⭐️⭐️⭐️ 5/5 Highly recommended!”
“It is so nice to have a local credit union to work with in person. We have done banking, mortgages, children and teen accounts here. They offer many useful in-person services for members that have been almost impossible to find anymore as big online banks become more competitive, such as no-fee VISA gift cards, no fee coin machine, international money exchange, safe deposit box rental (as close to Gringotts as you're going to get!). AAEC also awards many programs, grants and scholarships back to the local community!”
“I want to give recognition to Helen she’s always so friendly she goes above and beyond to help. She’s always smiling and greats me by name
I go at least once or sometimes twice a week and she’s always so friendly no matter what the situation is she always manages to help and get it done
Thank you Helen from parkway bank Arlington Heights Il”
“Neelu is a very great helper. I love the way she make everything quick understanding and easy. And she encourages all her clients which is so motivating mostly for me as a young adult.”
“This is PERFECT experience in the bank branch and service from Mr. Imran Himani. He do his job with maximum effort and I come from bank with my personal and business accounts along with. Bank cards issued on the spot!!! No need to wait envelope arrival at all.
Thank you Mr. Imran and the whole
BMO team for supporting my young business !
In the blessed month of Ramadan wish you the benevolence of the Allah Almighty and be a happy and get more great clients
Vlad”
“The customer service at the Arlington Heights location is great! Debbie and Natalya are always friendly and welcome everyone with a smile. I enjoy going there every Friday for business :).”
“Who reviews a bank? I DO!
I don't go inside often, but any time I do, I'm greeted with genuine interest as to how they can help me. It's usually for some two-dollar bills, or some fun coins for my niece. Whatever the reason, it seems they treat all their clients with equal respect and appreciation. I'll chase that.”
“Bank of Hope in Arlington Heights has been wonderful to work with. The staff are friendly, professional, and always willing to go the extra mile. What really stands out is that they can help in both Korean and English, which makes everything so much easier for families like ours. It feels very personal here — they remember you, answer questions with patience, and truly care about their customers.
Highly recommend this branch if you’re looking for a bank with excellent service and a welcoming community feel.”
“Dina quickly filled in yesterday for our loan coordinator Nataliya, who suddenly went on vacation that day. Although she didn’t know any particulars about our file, she went over each detail with us. She was very kind and patient and did a good job on the spur of the moment.”
“We love our local BMO branch! Super friendly team and beautiful new full service location with drive up, ATM and safe deposit boxes. We always take the kids here and they enjoy learning about banking and getting a lollipop.Competitive CD rates and knowledgeable bankers!”
9AM - 6PM
19 W Golf Rd, Arlington Heights
Banks
10AM - 5PM
25 E Campbell St, Arlington Heights
Banks
“Bhavesh Shah and the girls who work there are wonderful and helpful. He’s a wonderful personal banker and I’ve had pleasure doing my banking with him. I also want to thank Aida Smith, she’s always helped me when coming in as well as Giselle Jimenez.
This facility is gorgeous and has plenty of ample space for their clients to get safety deposit boxes (lockers as some call it).
My items have been safely secured here and the bank is able to help with all financial concerns and transactions. This location is my favorite in the area. Opening an account here is easy and a swift process.”
“Alexis extremely helpfull and fast this is the best bank to go imo now since others are going to no in store service and kiosk only realy human experience what we need”
“The people at this branch are always nice and helpful. Sometimes it’s a little slow at the tellers but that’s most likely because I don’t carry my CITI card with me. Overall, I’m very satisfied with the bank and this branch.”
“The people at this branch are always nice and helpful. Sometimes it’s a little slow at the tellers but that’s most likely because I don’t carry my CITI card with me. Overall, I’m very satisfied with the bank and this branch.”
“Okay, we see the bad reviews. We've been customers for many many years! Citi did change our online banker to a fellow that is probably great, but, is only and "investment" banker. He could not help us with daily activities. We were getting pissed.
The great news is, we LOVE our branch in downtown Arlington Heights and have been lucky enough to be meet, trust and give our hard earned cash to a personal banker there named
Bhavesh Shah.
Bhavesh and the very knowledgeable head teller and branch super manager have taken personal care of us.
Bhavesh became our personal banker, thank gosh! Although we can't even make an appt with him online, Citi shame on your system.
We're pretty persnickety people. Without Bhavesh and the fine staff at the main branch, we don't want anymore Citibank. They need more expert caring, customer service people, not more bots!!! Please listen Citibank!”
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“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”