Buckle at Fox Valley Mall is a specialty retailer offering high-quality, on-trend apparel, accessories, and footwear. Reviews consistently highlight the incredibly amazing and helpful staff, even on busy days. Customers report phenomenal and exceptional service, with friendly managers who greet everyone. The staff provides great suggestions and recommendations, making shoppers feel like VIPs and contributing to an unforgettable and best retail experience. While one customer noted a specific item was not in stock that day, the service was so great it left them interested in other options. Many customers enjoyed their visit, felt happy, and planned to return, sometimes even purchasing more than originally intended. The store is noted for having great options for those seeking specific styles.
Allie and Hayden made our shopping experience fantastic. They were super personable with all their customers. Thank you Buckle for having such amazing employees. Was able to find and purchase everything needed for 3 day concert trip. Thank you!
June 2025
First time walking into the store looking for cowboy style booties. Thankfully, the only other store with options, great options too! Unfortunately, they didn't have what I was looking for in my size for that same day, but Janelle was such a great help that now I have my eye on another pair of booties!
May 2024
Came in on a busy Sunday and the staff was SO incredibly amazing. The manager Anthony was so friendly and greeted everyone. The ladies working were helpful and I loved their recommendations!! A+++
