Clothes Mentor in Aurora is a store offering a curated selection of gently used women's apparel, shoes, handbags, and accessories at great bargains, with up to 70% off retail prices. The experience can be hit or miss, requiring customers to dig through the plethora of items, but many find gems and an unbeatable selection with more than reasonable pricing. The store provides cash on the spot for like-new clothing, though payouts are often not close to an item's full retail worth, as is typical for resale shops. The buying experience is absolutely dependent on the individual buyer present; some are amazing, pleasant, professional, and interactive, providing clear feedback and printed receipts, while others can be less communicative and slower, leading to inconsistent service. Many employees are described as kind, accommodating, fair, friendly, courteous, helpful, and down to earth, with great customer service. Sales are amazing. Wait times can sometimes be very long. For the best experience, it is recommended to visit with an open mind, be aware of how resale operates, and some customers suggest learning which buyers are more professional or trying different locations for selling. Overall, it is a favorite place for many, promoting sustainable, eco-friendly, and stylish wardrobe updates.
